Senior Business Analyst (Healthcare Product)

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. 
We are hiring a Senior Analyst to partner closely with our Healthcare Product team, work on future-focused health initiatives, and support the broader digital health and clinical teams in their efforts to utilize data and insights to make informed decisions on their roadmap and continuously improve the member experience. We are looking for an individual who can be fluent in data, driven by product thinking and is looking to deeply understand and tackle complex analytics challenges. This person should feel empowered to foster their own curiosity and raise support for ideas that meaningfully impact the WHOOP member experience.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Responsibilities:

• Collaborate closely with Product, Digital & Connected Health, Software, UX, Data Science, Marketing, and Strategic Finance teams to break down and prioritize the product strategy and roadmap.
• Develop a deep understanding of WHOOP's database and tools to effectively drive data-driven proposals to internal stakeholders on necessary changes.
• Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value.
• Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support.
• Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews.
• Collaborate with a high-performance team in a fast-paced environment, providing thought leadership to identify the most impactful ways to drive decisions and improve retention. 

Qualifications:

• 4+ years of experience in a deeply strategic/analytical role, including partnership with clinical, product, data science, or engineering teams.
• Able to take broad questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations.
• Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems.
• Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations. 
• Experience working with data engineering and development teams on complex datasets
• Advanced skills in SQL and general understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Amplitude, Sigma, Hex). Python is a plus.
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Interested in the role but don’t meet every qualification? We encourage you to apply! At WHOOP, we believe there’s more to a candidate than what’s on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we welcome all applicants.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.