Technical Project Manager

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

The Technical Project Manager (TPM) role is multifaceted based on the business needs. The TPM should be trained in all specialty analytical testing procedures, facilitating and communicating with the scientific team to design experiments to fulfill customer goals and objectives. The role is expected to be client-facing, including discovery, planning, and discussions/consultations following release of results. The TPM may also quote, coordinate projects involving other ESFA and Eurofins site on a case by case basis. The TPM will manages internal ESFA projects involving client services and customer onboarding as needed for both maintenance and continued improvements purposes appointed by the Business Unit Manager. The TPM will design and/or develop project quotations and protocols for experiments. The TPM should understand operations of major instruments, shadow or at times assist other chemists/scientists, draft reports, interpret data, write reports but also peer review other data and/or reports especially for challenging, non-routine investigations, custom method development, method validation, unknown/material identification, failure analysis, simple deformulations, more complex product stability studies, structural elucidations, select LEGAL or Insurance case support and select product testing/development work. The TPM will be allowed to quote and work on Legal and Insurance projects pending additional training with Business Unit Manager and/or Business Cluster President.

Essential Duties and Responsibilities

1. Perform Analytical Testing at level of Scientist I or greater with appropriate training in order to fully understand ESFA depth of capability.
2. Draft and issue custom project quotes working closely with Business Unit Manager (BUM) and/or Scientists, Group Leaders at all ESFA locations to address specific client requirements and with suitable scientific approaches, timing, pricing and clear project, program or study deliverables. Assist with resetting client expectations and/or lab approach when the project goes astray.
3. Manage appointed internal ESFA project work on department improvements related to Client Service Management of both current and new clients across all ESFA Sites (Eurofins SF Analytical (New Berlin, WI), Craft Technologies (Wilson, NC), GMP Microbiology in Horsham, PA, Animal Health in Indiana, possibly future west coast acquisition(s).
4. Maintain proficiency in all corporate sales-based software (CRM, comLIMS, BI, DMS, Euro CSR, Element LIMS). Provide training if and when needed for current ESFA client-facing roles as well as potential new additions to the ESFA Sales Team.
5. At times oversee select testing activities as directed by BUM or designee in accordance with all applicable company and regulatory guidelines to alleviate demand or volume on BUM and/or Cluster President.
6. Monitor project timing and proactively take action working with the lab to re-prioritize resources and/or client expectations to ensure quoted turnaround times are met to the extent possible and client expectations are achieved to the full extent possible
7. Understand sample preparation and wet chemistry techniques that include but are not limited to gravimetry, titrimetry, colorimetry and others as needed including sample preparation, isolations, filtrations, extractions.
8. Understand operation and capability of instrumentation available that will include but is not limited to FTIR, HPLC-UV/VIS, RI, PDAD, ELSD, LCMS(MS), Prep LC, GCFID/ECD, GCMS, ICPOES, ICP-MS, AA, IC, FIA, LECO N2, Calorimetry, Physical and Thermal Analysis (includes DSC, TGA, DMA – outsourced) NMR interpretation, ELISA, RT-PCR 16S and NGS speciation, other instruments and techniques as needed to meet customer expectations (includes outsourcing selective testing when appropriate).
9. Understand and document method transfers, development work, validations/verifications and assist with reporting and peer review when requested.
10. Maintain neat and accurate records.
11. Interact with clients to assist in selection of test methods and interpretation of test data. Assist Sales and Business Team members on quote review if requested. Build templates and checklists enabling the client service team to more effectively quote, manage routine water, food, ingredient, monograph testing and simple product stability studies.
12. Assist with drafting and/or reviewing reports to clients when requested (after suitable training period).
13. Maintain regular attendance and punctuality.
14. Conducts all activities in a safe and efficient manner
15. Performs other duties as assigned which may include field sampling at client, warehouse or detention location(s) especially for LEGAL, Insurance Projects
16. Assist with case studies, white papers, attending sales-related meetings if requested by ESFA Executive Management (BUM, President) or for marketing purposes.
17. Attend industry-appropriate symposia, training, webinars, journals to remain current on analytical techniques, new developments.

Qualifications

• BS in Chemistry, Food Science minimum with Master preferred or related field with at least 3 years experience with commercial testing laboratories.
• Knowledge of all other major analytical instrument capabilities is imperative. Command of MSOffice, CommLIMS, eLIMS, CRM, other common IT platforms is critical include ability to perform at a high level remotely and when unsupervised
• Knowledge of ISO 17025, DEA, GXP, FDA and related guidance

Additional Information

Schedule:

• Mon-Friday 12:30pm-9:00pm

What We Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.