Senior Technical Writer

Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

We are seeking a Senior Technical Writer to join CyberArk’s Documentation team. In this role, you’ll help enterprise customers securely manage their identities by creating clear, accurate, and engaging content. Your primary focus will be documenting CyberArk’s platform services—such as multi-factor authentication and directory services—but you’ll also have opportunities to contribute to other product areas as business needs evolve. We’re looking for someone who is highly motivated, independent, resourceful, and a self-learner who thrives in a fast-paced environment. 

As part of our team, you will: 

• Produce high-quality content for administrators, implementers, and end-users, covering configuration and deployment. 
• Document APIs, integration workflows, and identity lifecycle processes. 
• Create and edit embedded UI text (microcopy). 
• Collaborate in an Agile environment with product and engineering teams. 
• Mentor less experienced writers and act as a role model for technical communication best practices. 
• Contribute to team-wide initiatives such as tooling improvements, automation, style guide evolution, and documentation methodologies. 
• Ensure content is structured, reusable, and optimized for search and AI consumption. 
• Stay flexible to take on documentation for adjacent security and identity products as required. 

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Qualifications

• 5–10 years of technical writing experience, ideally with enterprise-level security or identity management software. 
• Proven ability to simplify complex technical concepts and make them accessible to diverse audiences. 
• Hands-on experience documenting APIs, integrations, and technical workflows. 
• Experience with industry-standard tools (for example, MadCap Flare, GitHub, Jira, Confluence). 
• Ability to plan, write, review, and deliver documentation from concept through production. 
• Broad understanding of cybersecurity and identity security, with deep expertise in at least one product area. 
• Comfortable managing multiple priorities in a fast-paced Agile environment. 

How you will stand out 

• Deep experience documenting identity and access management (IAM) solutions or adjacent security technologies. 
• Strong understanding of content reuse methods and modular content design. 
• Practical experience using AI tools to improve content quality and team productivity. 
• Familiarity with docs-as-code workflows and static site generators (for example, MkDocs). 
• Active interest in emerging documentation technologies, especially structured authoring and AI-ready content approaches. 
• A history of mentoring peers and influencing team practices to raise the bar for technical communication. 

Additional Information

CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

We are unable to sponsor or take over sponsorship of employment Visa at this time.

The salary range for this position is $99,000 – $145,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.