Pool Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About The Location:

The Four Seasons Resort and Private Residences at Puerto Rico is a collection of 139 hotel rooms and 84 private residences. Situated on 483 acres with two miles of beach frontage, award-winning golf, an expansive wildlife sanctuary, nature trails and a lagoon complete with paddle boarding, fishing, and a water playground.

• About the role: 
• The Pool Attendant welcomes guests, providing water, towels, and assistance with personal accommodations for guests around the pool deck. 

What You Will Do:

• Greet guests and provide with water, towels and assistance with seating arrangements at the pool 
• Provide guest services throughout the day with a cheerful and polite demeanour 
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction 
• Provide guests with water service, towels, daily amenity passes, assistance with seating arrangements, and organize and execute poolside activation stations 
• Provide accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipate guest needs 
• Work alongside our server team to clear plates, cups, napkins, and silverware from guest seating areas 
• Work harmoniously and professionally with co-workers, third party employees, leadership, and outside contacts 
• Pick-up and deliver towels/towel bins to and from the laundry and pool 
• Maintain the pool area in an orderly and clean manner 

What You Will Bring:

• Prior related experience and the ability to work in a fast paced environment 
• High school education or equivalent experience 
• Basic food and beverage service knowledge and skills 
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts    
• Ability to read and speak English and Spanish while communicating clear and efficiently 

What We Offer:

• Energizing Employee Culture where you are encouraged to be your true self!  
• Competitive salary and a comprehensive benefits package 
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan) 
• Complimentary accommodation at other Four Seasons Hotels and Resorts 
• Complimentary dry cleaning for business clothing 

• Complimentary Employee Meals

• Paid holidays, vacation, and sick days 
• Culinary, retail and wellness experiences at special rates