Director, HR Operations & Labor Relations Americas

Position Summary

The HR team strives to champion and advance an extraordinary experience for all associates to thrive and deliver. This leadership role, having regional scope, over multiple teams consisting of operations and functional areas, consults with senior leadership in setting strategy for area(s) of responsibility and creates plans of execution. Primary direct reports are people leaders, may have functional or specialist individual contributors reporting directly as well.

Responsibilities include, but are not limited to:

• Oversee the operations of the regional HR team, ensuring timely and accurate delivery of HR services.
• Build and maintain strong relationships with key stakeholders, senior executives and HR business partners to align services and ensure customer satisfaction
• Drive culture of continuous improvement to enhance service delivery effectiveness through process optimization, automation, and leveraging emerging HR technologies
• Lead organizational change related to HR processes, systems, and service delivery models
• Oversee development and engagement of the HR team, through the talent lifecycle – acquisition, performance management, training, and succession planning.
• Oversee partnership with work counsels/unions to foster positive relations and local practices
• Effectively manage budget and resources

Professional Qualifications

• Strong Labor Relations experience (grievances, contract interpretation, diversity, performance management, and government employment laws in Americas region)
• Minimum of 10 years of HR experience resolving complex labor issues in an international environment
• Experience working in a manufacturing company with internal production sites
• Capacity to assess complex facts of cases and condense them to short comprehensive pieces of information
• Ability to coordinate geographically dispersed functional stakeholders/teams
• Strong knowledge of labor relations, diversity, performance management, and government employment laws in Americas region
• Proficiency in analyzing HR data, generating insights, and using analytics to drive HR strategy
• Understanding financial principles, budgeting, and cost management to optimize resources and demonstrate the value of People Center initiatives
• M&A acquisition and integration experience desirable
• Experience leading leaders preferred
• Career succession aspiration and potential

• English Language Fluency

• Willingness to be on-site at our Irving HQ 4 days / week and travel as needed

Leadership Qualifications

• Strong interpersonal and relationship-building skills to collaborate effectively with stakeholders
• Demonstrated success leveraging cross-functional relationships to bring together ideas, information, and industry analyses to develop best practices
• Inspire and motivate teams, influence stakeholders, and drive organizational change
• Exceptional ability to effectively communicate complex HR concepts to executive leadership, influence decision-making, and build consensus

Education

• Bachelor’s degree or equivalent related experience required.  An advanced degree degree a plus.