Senior Analyst, Workforce Management

Welcome to Ovation Healthcare!

At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.

Summary:

The Senior Analyst, Workforce Management, supports clients in utilizing Ovation’s workforce productivity application, facilitating the collection, transformation, and reporting of accurate and timely data. Responsibilities include transforming and validating data, streamlining data collection, identifying and communicating performance improvement opportunities, managing access to the reporting platform, training client users, and performing ad hoc analytics.

Duties And Responsibilities:

• Provide ongoing client support for productivity reporting and data management to ensure accurate and timely delivery of insights.
• Assist clients with defining data specifications and streamlining data collection processes to meet their needs.
• Transform client data to align with specified data formats and requirements, ensuring consistency and accuracy.
• Validate data for completeness, appropriate content, and usability to maintain high-quality standards.
• Collaborate with client hospitals to identify performance improvement opportunities regularly, leveraging data-driven insights.
• Respond to technical and conceptual questions from client users regarding data, reporting results, and platform functionality.
• Manage user access to reporting platforms with the support of Ovation’s analytics team, ensuring secure and appropriate access levels.
• Orient new users to the productivity reporting platform, providing training and guidance to ensure effective adoption.
• Complete ad hoc analytics as needed.
• Maintain positive client relationships.

Working Conditions And Physical Requirements:

• Reliable high-speed internet connection is required for all remote/hybrid positions. 
• Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. 
• A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.

Knowledge, Skills, And Abilities:

• High proficiency in Microsoft Excel and other analytic tools for advanced data manipulation and analysis.
• Excellent communication skills to effectively engage with clients, explain complex data concepts, and provide clear training.
• Effective time management skills to prioritize tasks and meet deadlines across simultaneous projects.

Work Experience, Education, And Certifications:

• Bachelor’s degree in engineering, finance, or a related field.
• Minimum of 5 years of experience in healthcare analytics/finance/decision support
• Minimum of 2 years of experience working in a hospital