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Asset Servicing Senior Mgr, Vice President

Citi.com

Office

165 JALAN AMPANG KUALA LUMPUR, Malaysia

Full Time

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Issuer & Investor Services Operations, supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Asset Servicing Senior Mgr, Vice President (Internal Job Title: Asset Servicing Senior Mgr - C13) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Asset Servicing Senior Mgr. accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities:

  • This role will manage reconciling and processing positions related to Corporate Action events
  • These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
  • Responsible to manage functions such as technology and non-technology projects, financial and business initiatives
  • Build key relationships within all levels of the organization
  • Monitor project status and communicate effectively to key stakeholder project members, of any associated risks to the project
  • Manage and communicate timeliness and deliverables to all members of the team
  • Communicate to senior managers the need for key procurement items resulting in budget overruns
  • Manage senior management presentations, conference calls and projects
  • Provide status reports to include current and next action steps, tasks, documents and information
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • BS/BA degree or equivalent combination of education/experience; Masters Degree Preferred
  • 6-10 years of experience
  • Subject matter expert in at least one area of the function
  • Senior level experience in a related role
  • Commensurate people management experience

Education:

  • Bachelor’s/University degree, Master’s degree preferred

This role will manage reconciling and processing Corporate Action event entitlements with a particular focus on Fund Distribution Income, Voluntary Events on Equities and Fixed Income and support for client queries on projected events on ETFs

  • Build key relationships within all levels of the organization
  • Manage and communicate timeliness and deliverables to all members of the team; inclusive of partners in other regions
  • Manage senior management presentations, conference calls and projects
  • Support the development and implementation of a best-in-class operating model
  • Engaging with global partners to ensure consistency in scope, a proactive approach to key risks and controls and escalation potential issues or areas to be considered for improvement
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain
  • these standards.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Asset Servicing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Asset Servicing Senior Mgr, Vice President

Office

165 JALAN AMPANG KUALA LUMPUR, Malaysia

Full Time

September 19, 2025

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Citi

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