Senior Consultant/Manager, Technology & Transformation – Banking Operations & Domain Solutions - Hybrid

Deloitte is the biggest professional services Firm in the world and making an impact is more than just what we do: it’s why we’re here. We’re driven to create positive progress for our clients, community, people, and the planet. This sense of purpose inspires us to work to the highest standards, to tackle the challenges that matter. 

Joining us means becoming part of a Consulting team that’s at the top of its game and growing. Working with the best people and technology in the market, you’ll tackle meaningful projects that transform the future for high-profile local and international clients. And you’ll do it as part of a people-first culture that’s supportive, collaborative and, above all, welcoming.

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Our Team & Value Proposition:

Our Banking Operations & Domain Solutions’ team drive and deliver transformative results at the core of our client’s business, bringing cutting-edge thinking to life. We are trusted advisors to Europe’s leading banking institutions, expertly guiding them through complex transformations in a highly regulated industry by leveraging our global network of world-class experts, deep industry insights, and market-leading capabilities in operational design, digital operations, and technology enablement. As a valuable member of our team, you'll have the chance to design, implement, and bring industry-leading solutions and programmes to fruition.
 

About The Role

In this role, you will work closely with business leaders and executive officers in the banking industry to understand their needs and support them in addressing their most complex challenges whether it’s launching new digital platforms, responding to regulatory change or driving lasting operational improvements.

• Support end-to-end projects within banking, from requirements gathering and solution design to development, testing, deployment and post go-live support.
• Lead workstreams and manage interactions with senior stakeholders to ensure their needs are met throughout the project lifecycle.
• Develop end-to-end process maps that accurately capture the current operational state, including business activities, systems, data points, and challenges. Utilize these maps to identify inefficiencies and areas for improvement.
• Conduct detailed analysis and diagnostics of existing operations to uncover actionable insights and identify opportunities for transformation and enhancement, leveraging data-driven methodologies.
• Design tactical and strategic solution options, such as process reengineering, digitisation, and automation, tailored to meet client objectives and enhance operational effectiveness.
• Work closely with clients to understand and document clear business requirements, ensuring alignment between client needs and project deliverables.

About You:

We believe vibrant, diverse teams are our greatest strength—where each person brings their own perspective, is genuinely curious about our clients, and boldly challenges the norm, all while keeping fun and energy at the heart of what they do. If this sounds like you, you’ll fit right in.

We understand that you might not tick every box below, your unique mix of abilities could be just what we're looking for.

If you possess a blend of below mentioned skills and experience, we strongly encourage you to apply:

• Experience of working within the banking sector, such as banking operations, with a solid understanding of the sector’s complexities and challenges.
• You possess a keen interest in trends within banking, both locally and internationally.
• Skilled in business and data analysis, capable of diagnosing current operations effectively. Certification in business analysis methodologies like ECBA, CCBA, or CBAP is desirable but not mandatory.
• Experience in lean process improvement and re-engineering for operational excellence; knowledge of tools such as Visio, Miro, and Blueworks is preferred but not essential.
• Familiar with technologies like RPA, workflow optimisation, MI reporting, power platforms, and AI, and able to apply these tools to enhance operational efficiency..
• Experience of leading a team from discovery to execution is desirable but not necessary.

If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.​

What we offer

Your reward at Deloitte is competitive, supports our purpose and enables our people to never stop growing. Your reward at Deloitte is not just your salary, we believe in investing in our people's personal and professional development and empowering their work-life balance. Our ambition is to achieve gender equality and enable continuous growth. We offer supports and benefits that suit you, wherever you are in life, including health and well-being, pension, savings, training, coaching and enhanced leave options among others.

Keep on being you. Bring your full, absolute self to work, every day. Explore, question and collaborate. Stretch your thinking, while building a career that inspires and energises you. And, whatever motivates you, keep growing both professionally and personally – because when you make an impact that matters, we do too.