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Associate Revenue Growth Manager

Traveloka.com

Office

Jakarta, Green Office Park 1

Full Time

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

  1. Strategy & Planning- Design and refine the overall customer rewards and incentives framework (e.g., coupons, cashback, points).- Define the strategy for different customer segments—new users, returning users, high-value customers.- Set clear objectives and KPIs for each initiative (e.g., CPA, ROI, redemption rate, incremental revenue).
  2. Revenue Management- Ensure all promotions and incentives deliver strong ROI while aligning with profitability targets.- Analyze elasticity and user behavior to determine optimal incentive structures and thresholds.- Support the monetization of reward systems through partnerships, upsells, or cross-sells.
  3. Execution & Optimization- Launch, monitor, and optimize performance-based campaigns involving coupons, promo codes, and cashback offers.- Develop and iterate loyalty or points-based systems to increase user engagement and retention.- Collaborate with marketing and product teams to embed rewards into the user journey effectively.
  4. Analytics & Experimentation- Build financial models and perform A/B testing to understand effectiveness of different reward types.- Analyze cohort behavior to understand how incentives impact LTV, churn, and repeat usage.- Monitor fraud or abuse in incentive programs and implement prevention mechanisms.
  5. Cross-functional Collaboration- Partner with Product, Marketing, and Business Intelligence to test, measure, and scale successful reward mechanisms.- Coordinate with Finance and Accounting to align cashback and rewards operations with financial reporting.- Collaborate with Legal and Compliance to ensure programs are risk-proof and user-friendly. 

Requirements

  • - 5+ years of experience in Revenue Management, Product Marketing, or Loyalty Strategy (ideally in tech, fintech, or consumer platforms).
  • - Bachelor’s degree in Business, Economics, Engineering, or a related field; MBA is a plus.
  • - Strong analytical skills with the ability to build and interpret financial models.
  • - Deep understanding of incentive mechanics (e.g., discounting, cashback, rewards systems) and their impact on customer behavior and P&L.
  • - Proven experience running campaigns involving coupons, cashback, or loyalty points at scale.
  • - Experience in working cross-functionally with marketing, product, finance, and engineering teams.
  • - Proficiency in SQL, Excel, or similar analytics tools is a strong plus.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Associate Revenue Growth Manager

Office

Jakarta, Green Office Park 1

Full Time

September 19, 2025

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Traveloka