Business Controls, AVP

Job Description

Who we are looking for

Global Delivery Business Risk Management (GD BRM) is seeking a motivated and detail-orientated AVP to support risk and controls oversight of the Alpha Implementations function. This role is ideal for someone with strong experience in operations, risk management, internal controls or audit, who is looking to grow their career in a dynamic and collaborative environment. The successful candidate will contribute to the first line of defense (FLOD) by assisting in the identification, assessment, and mitigation of operational risks and get involved in the execution of business risk programs.

Why this role is important to us 

Having robust and effective risk management is integral to Global Delivery. This role contributes to the identification, escalation, and mitigation of non-financial risks, supports the enhancement of control environments, and helps ensure alignment with regulatory expectations. As part of the GD BRM Business-Aligned Team, the AVP supports the business by providing guidance on risk-related matters, assisting with accurate risk representation and escalation, and collaborating with central BRM teams to help deliver effective risk governance and maintain alignment with corporate policies.

What you will be responsible for

• Support risk oversight activities for Alpha Implementations function, including the  identification and assessment of risks and controls within operations processes.
• Advise the business on risks and control design and assist in the execution of key business risk programs and initiatives aimed at reducing non-financial risks and improving implementation processes.
• Collaborate with senior team members and stakeholders to escalate issues and recommend practical solutions to mitigate risks.
• Support preparation and facilitation of risk governance forums, including reporting, data gathering, and coordination of responses.
• Participate in incident and issue management review processes, including risk and controls analysis, root cause diagnosis, documentation and follow-up actions.
• Work with the business to ensure adherence to State Street policies, standards and procedures, and support alignment with second and third line of defense teams.
• Provide support during regulatory reviews and internal audits, including data gathering and response coordination.

What We Value

These skills will help you succeed in this role:

• Strong written and verbal communication skills, with the ability to summarize risk themes and present findings clearly.
• A proactive mindset focused on challenging the status quo and encouraging continuous improvement across risk and control environments.
• Analytical thinking with high attention to detail and a solutions-oriented approach to problem-solving.
• Ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
• Collaborative team player who builds trust and works effectively across functions and geographies.
• Demonstrates curiosity, critical thinking, and the ability to identify opportunities for innovation and enhanced business risk management practices.
• Strong commitment to continuous development within the risk management discipline, actively seeking opportunities to deepen expertise and contribute strategic insights.

Education & Preferred Qualifications

• Minimum of  8 years proven experience in financial services with strong understanding of risk management gained through direct experience or through roles in operations, internal controls, technology risk, assurance, audit, or compliance.
• Bachelor’s degree in Management, Accounting, Risk Management, or a related field preferable.

Salary Range:

$80,000 - $132,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.