Centralized Cylinder Coordinator (12 - Month Contract)

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Job Title

Centralized Cylinder Coordinator

Purpose

To perform administrative, transactional, and reporting task as agreed scope with WSS MP Cylinder Assets team

Interrelations

This position reports to the Invoicing Team Lead and should closely cooperate with WSS MP Cylinder Assets team

Main responsibilities and tasks

• Handles Count-On-Board (COB), i.e., “Place Lost” and invoicing.
• Handles Transfer of Assets (TOA) on board and invoicing.
• Ensure rental asset data procedures are followed by the network.
• Handle cylinder deviation issues, including cross checking data, input data via Script, issue asset statement, arrange credit note mailing, etc.
• Generate and submit cylinder balance reports based upon fixed schedules and ad-hoc requests
• Support cylinder inventory count process by generating and validating count forms
• Support periodic Safety and Security Fee invoice process and asset statement consolidation
• To ensure IFS8 perform in line with the set routines and provide support to stakeholders
• Liaise and work closely with Customer Service/Sales Support on all rental asset commercial claims related issues.
• Ad-hoc tasks assigned related to rental asset issues (e.g. yearly audit support)
• Run daily, bi-weekly, and monthly reports

Accountabilities

This position will be measured against:

• IFS8 Data Quality
• Acknowledge and resolve issues from cylinder claims emails
• Complaints handling/solution
• Communication and Collaboration with stakeholders
• Responsive to allocated assignment/task
• Agreed AOP and KPI’s

Qualifications

Mandatory Requirements

• 3 years of formal education in business/economics or finance studies or relevant working experience
• Fluent in English - both writing and speaking
• Good planning and organising skills
• Good excel knowledge
• Good analytical skills & attention to detail
• Ability to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideas
• Able to meet deadlines through good time management and allocation of priorities
• Computer literate

Additional Preferences

• Good communication and negotiating skills
• Good networking and relation building skills

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