Credit Risk Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Credit Risk Analyst

What does a successful Credit Risk Analyst do?

At Fiserv, a successful Credit Risk Analyst works to identify, mitigate, and eliminate fraud and credit losses by conducting thorough investigations into potentially high-risk/suspicious merchant processing activities. This role is integral to protecting our firm and our clients from financial loss through diligent risk assessment and effective communication with internal and external partners. You will also be responsible for negotiating collateral requirements, resolving merchant inquiries, completing special projects, interpreting financial documents, reading and interpreting personal credit profiles, calculating figures and amounts such as discounts, interest, commissions, proportions, and percentages, and exercising discretion and independent judgment.

What You Will Do:

• Make real-time decisions to identify situations requiring deeper investigation and recognize emerging fraud trends.
• Coordinate risk mitigation and fraud remediation efforts across departments including Funding, Legal, Operations, and Client Services.
• Communicate regularly with internal and external partners to present high-risk activities with recommended actions.
• Review numerous accounts in a fast-paced environment to identify potentially high-risk/suspicious merchant processing activities.
• Review and investigate merchant accounts to assess fraud and credit risk exposure.

What you will need to have:

• 2+ years of experience in customer service or 1+ year of experience in fraud and risk analysis.
• 2-year degree in a related field and/or equivalent military experience.
• Proficiency in using programs such as Excel and Word.
• Ability to multitask and manage deadlines.
• Detail-oriented and organized.

What would be great to have:

• Bachelor’s degree in Business, Finance, Accounting, Criminal Justice, Pre-Law, or a related field.
• 1+ year of prior credit risk experience.
• Familiarity with MasterCard and Visa Association rules and regulations.
• Strong analytical, quantitative, and problem-solving skills.
• Customer service experience with a track record of dealing with adverse situations.

Perks At Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important Information About This Role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our Commitment To Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note To Agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning About Fake Job Posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.