Epic Willow Pharmacist Analyst - FT - Days (73479)

Job Summary

Willow Analyst-Pharmacist Analysts are the primary support contact for Pharmacy applications. Willow Analyst-Pharmacist analysts coordinate issues that arise for their application areas and must be knowledgeable about the organization's policies, procedures, quality standards, and business operations. As most Epic applications integrate data, the application analyst should know where each piece of data within a respective workflow originates and ultimately contributes to quality outcomes. Familiarity with a healthcare organization's pharmacy workflows, regulatory requirements, and patient experiences as well as understanding a wide array of integration points is required. Willow Analyst-Pharmacist analysts must make decisions regarding the urgency and or seriousness of calls and serve as a liaison between the technical staff of the department and the department's wide variety of customers and must escalate appropriately to resolve issues.

Job Qualifications

Education:  Bachelor’s degree in an Information Systems / Clinical Informatics related field or 4 years of related IT experience in a healthcare environment.  Doctor of Pharmacy Degree Preferred.

Licensure:  Credentials in clinical practice or health information technologies are required. Epic Certification is required (May hire into position without certification, but must attain certification within first 45 days of HHCS sponsored Epic training to continue employment).  Georgia Pharmacist Licensure.

Experience:  Two (2+) years within a progressive information technology organization.  One (1+) year of Hospital/Health Care organizational experience.

Skills   A highly motivated, detail and service oriented individual that enjoys working with others in a team, that can accurately set priorities, work effectively with minimal direction in a job environment involving creative leadership, possessing written and verbal communication skills, problem solving, organizational and technical skills which include PC familiarization;  A technical and functional understanding of hospital, clinic, and related information systems that will allow credibility in the eyes of Hamilton Health Care Systems (HHCS) management, end users, other Informatics Team members, consultants and vendors;  Computer skill set and/or enhanced specialty area workflow knowledge that encompasses intrinsic troubleshooting knowledge and operation optimization strategies;  Familiar with a variety of the field's code sets, concepts, practices, and procedures.  Relies on experience and judgment to plan and accomplish goals.  Performs a variety of complicated tasks. May lead and direct the work of others.  A wide degree of creativity and latitude is expected while enforcing established standards.  Additionally, the Epic Analyst may provide consultation on complex projects, and IS considered to be a top level contributor/specialist that can make it happen. A working knowledge of processes performed by the specific areas in health information served, Administrative, operational and technical skills necessary to properly identify, justify and fulfill departmental automation requirements; Ability to work with and utilize to the best advantage the HHCS representatives of various vendors and consultants; A mature individual with a strong sense of customer service, organization, optimization, and continuous improvement