Gaming Technician 1

REQ13299 Gaming Technician 1 (Open)

Position Summary:

The Gaming Technician is responsible for all approved immediate and preventative maintenance, installations, conversions, relocations and upgrades on all Electronic Gaming Machines, Tables Games and other gaming and ancillary technology.

Primary Responsibilities:

• Performance of ongoing preventative maintenance to ensure the serviceability of all Electronic Gaming Machines and Table gaming equipment, as well as the upkeep of their repair records. Maintain equipment to approved standard and schedules
• Perform Electronic Gaming Machine and Table Games related gaming immediate repairs and other maintenance activities in accordance with manufacture guidelines and departmental procedures
• Inspect all new machines and conversions kits prior to installation onto the gaming floor. Perform EGM and Table Games related equipment moves, installation and reconfigurations to the gaming floor in an accurate and efficient manner
• Assist in the management and control of spare parts, repairable items and consumables for Electronic Gaming Machines and Table Gaming equipment
• Act in accordance with Departmental policies and procedures and DICJ controls and regulations
• Develop a culture that promotes and maintains a high level of morale amongst the team, and develops positive working relationships with all related departments
• Ensure a safe and clean environment for City of Dreams customers
• Deliver a quality customer experience, in a welcoming and entertaining environment, providing value and always conducted with integrity.

• Physical Demands

• While performing the duties of this position, the team member is frequently required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.The Team Member will be required to meet all appearance guidelines while on duty.These physical demands described are representative of those that must be met by a team member to successfully perform the essential functions of this position.

• Work Environment

• The noise level in the work environment is usually loud. Will be exposed to electrical and other hazards. Will be exposed to a second-hand smoke-filled environment.The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.

Key Performance Indicators:

• Functionality of gaming equipment – optimum operational levels

• Regulatory Compliance/Adherence

• Adherence to all relevant Policies and Procedures
• Speed, efficiency and effectiveness of gaming related floor configurations
• Ability to coordinate works required with suppliers and other departments

Qualifications:

Experience

• Technician 1 – 0 ~ 1 year technical experience
• Experience in a Casino preferred

• System Experience Preferred

• Sound command of Chinese in both oral and written forms

• English An Advantage

Education

• Tertiary qualification or trade certificate in electronics preferred.

Skills / Competencies

• Astute

• Self Sufficient

• Thorough

• Focused

• Efficient

• Enthusiastic

• Approachable

• Team Player

• Articulate

• Flexible