SIOP S&OE Lead - Residential

Climate Solutions Americas Siop S&Oe Leader – Residential

• Location: Lucerne, Switzerland (Global Ops Capabilities Hub)
• Reports To: Global SIOP Leader (Lucerne)
• Function: Global Operations – SIOP (Sales, Inventory & Operations Planning)
• Travel: ~15–20% (regional factories and stakeholder engagement)

Role Purpose

Carrier is building a Global Operations Capabilities Hub in Lucerne to strengthen enterprise planning and execution. As the SIOP S&OE Leader for Residential, you will lead the Sales & Operations Execution (S&OE) process for the Residential portfolio in the Americas region (0–90 day horizon). This role ensures short-term factory orchestration, enabling regional teams to focus on mid- and long-term planning.

You will partner with regional SIOP teams, factories, procurement, and product marketing to align demand and supply, manage constraints, and deliver on service, cost, and inventory objectives. This role is a key contributor to the SIOP cadence, providing insights and recommendations for decision-making.

Key Responsibilities

S&OE Factory Orchestration (0–90 Days)

• Lead the short-term execution process for Residential factories, consolidating demand and supply signals into actionable guidance.
• Run the weekly S&OE cadence, balancing service, cost, and inventory priorities.

Demand & Supply Alignment

• Align Sales and Marketing forecasts with operational plans; resolve gaps and document assumptions.
• Support demand shaping decisions and exception management in collaboration with regional SIOP teams.

Constraint Management

• Identify short-term supply constraints and work with factories, procurement, and logistics to resolve bottlenecks.

Scenario Planning & Decision Support

• Prepare what-if scenarios for demand surges, supply disruptions, or mix changes.

Performance Management

• Track and report S&OE KPIs: service level, backlog, inventory health, and schedule adherence.

Success Metrics

• Service: OTIF, backlog reduction, promise-date adherence.
• Inventory: DOS, E&O exposure, inventory turns.
• Factory Performance: Plan adherence, schedule stability.
• Decision Velocity: Scenario turnaround time, action closure rate.

Qualifications

• Education: Bachelor’s in Supply Chain, Operations, or related field; Master’s preferred.
• Experience: 8–12 years in SIOP/S&OE, factory planning, or supply chain operations, preferably in HVAC or industrial products.
• Technical Skills: Familiarity with planning systems (SAP IBP, o9, Kinaxis) and analytics tools (Power BI, Excel).
• Soft Skills: Strong problem-solving, stakeholder management, and communication skills.
• Language: English required; Spanish or Portuguese a plus.
• Travel: 15–20% within the region.

Core Competencies

• Analytical and data-driven decision-making
• Ability to influence across functions and regions
• Strong organizational and facilitation skills
• Continuous improvement mindset

Benefits

• Very competitive base salary
• 25 Days Holiday + public holidays
• Pension Insurance
• Life Assurance

More About Us:

Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.

Now, as the global leader in intelligent climate and energy solutions, we’re just getting started. Through digitally enabled solutions; intelligent, connected ecosystems; and a commitment to customers for the entire lifecycle, we’re writing the next chapter. For our company. And for the world.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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