HR Assistant - Mesa, AZ

Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.


HR Assistant
A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating meaningful, lasting impacts in the communities we serve.
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Work Environment: On-site
Location: Mesa, AZ
Pay Range: $21.00 – $23.00 per hour, DOE
Job Summary:
The HR Assistant plays an essential role in supporting daily Human Resources operations through accurate recordkeeping, employee communications, and administrative coordination. This position helps ensure a positive employee experience and smooth HR processes by handling critical support tasks and maintaining confidentiality.
The HR Assistant also provides general backup support for HR functions, including onboarding, compliance, and employee services, during busy periods or when other HR staff are unavailable.
Responsibilities:
• Maintain accurate and up-to-date personnel files and HR records, both electronic and paper, in compliance with agency, state, and federal guidelines.
• Scan, copy, file, and organize documents to ensure timely and efficient recordkeeping.
• Process incoming and outgoing HR mail and packages.
• Monitor and maintain HR supply inventory, including forms, equipment, and office materials; order and restock as needed.
• Assist with preparation of presentations, meeting materials, and training resources.
• Greet and assist employees, visitors, and external partners with professionalism and care.
• Serve as the first point of contact for employees, handling walk-ins and routing questions or concerns to the appropriate team member.
• Monitor HR department phone lines and ensure messages are promptly directed to the appropriate team members.
• Accurately document meeting notes during L10 and other designated meetings, capturing key discussion points, decisions, and follow-up actions.
• Deliver presentations to employees during New Employee Orientation (NEO) to communicate organizational policies, procedures, and important updates.
• Monitor and triage the HR and HR Compliance inboxes, flagging the appropriate HR team member for action items and responding to inquiries as directed.
• Support the check-in process for equipment such as laptops, phones, keys, and badges, updating records and tracking returns.
• Assist with gathering, organizing, and tracking documentation for audits and compliance reviews as directed by HR leadership.
• Prepare orientation materials, packets, and supplies for new hires and training sessions when backup coverage is needed.
• Assist with room setup and logistics for New Employee Orientation (NEO) when backup coverage is needed.
• Help track completion of forms, required documents, and certifications when requested.
• Provide temporary coverage for onboarding, compliance during busy periods or staff absences.
• Maintain a professional, welcoming, and well-organized HR office environment.
• Participate actively in team meetings, staff trainings, and organizational initiatives.
• Support department-wide projects, events, and initiatives as assigned.
• Represent the HR department with professionalism, confidentiality, and integrity at all times.
• Maintain professionalism and confidentiality in all activities; handle sensitive employee information with discretion.
• Participate in required meetings and training; represent A New Leaf internally and externally in a professional manner.
• Perform other duties as assigned.
Qualifications:
Education:
• High School Diploma or GED required.
• Associate degree in Human Resources, Business Administration, or related field preferred; Bachelor’s degree a plus.
Experience:
• Minimum 1 year of administrative or office support experience required.
• Experience working in a Human Resources department preferred.
• Experience using electronic recordkeeping systems, HRIS, or similar data tools preferred.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication and customer service skills with the ability to handle confidential information discreetly.
• Demonstrated experience providing customer service or employee support, including managing inquiries and walk-ins.
• Non-profit sector experience a plus.
• Bilingual in Spanish preferred.
• Notary Public commission preferred; ability to obtain within 3 months of hire required (agency support provided).
Working Conditions/Physical Requirements:
• Office-based work with occasional travel to internal meetings or training sessions.
• Ability to sit for extended periods while working on a computer.
• Occasional lifting of up to 25 lbs. for materials or office supplies.
• Exposure to typical office equipment, such as computers, phones, and printers.
• Ability to manage multiple tasks and administrative responsibilities simultaneously.
• Must be able to maintain confidentiality and professionalism in all internal and external interactions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, in accordance with applicable law.
Compliance Requirements:
• Must Be At Least 21 Years of Age
• Class One Fingerprint Clearance Card
• Central Registry Background Check
• Drug Screening
• Notary Public commission (or ability to obtain and maintain within 3 months of hire)
• Valid Unrestricted Driver’s License
• Current Auto Liability Insurance
• 39 Month Motor Vehicle Record
• Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.
Mandated Reporter Requirements:
• As a mandated reporter under Arizona statute A.R.S. § 13-3620, you are required to immediately report any suspected abuse or neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the appropriate report to authorities.
• Reports should be directed to either the local law enforcement agency or child protective services (1-888-SOS-CHILD). Abuse suspected of involving a family member or legal guardian should be reported to child protective services, while other cases should be reported to law enforcement.
Responsible to: Senior Employee Relations Manager
Supervisory Responsibilities: None


We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records.
A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.
BENEFITS PACKAGE:
All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment.
For full-time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.