IT & Cyber Business Analyst
Questrade Financial Group.com
Office
Toronto, ON, M2N 5M9, CA
Full Time
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next IT & Cyber Business Analyst. Could It Be You?
The IT & Cyber Business Analyst role is an integral and fundamental part of the CISO & Technology organization, reporting to the Director, IT & Cyber Governance, Risk & Control.
This role is pivotal in enhancing the CISO team's efficiency and strategic capabilities, primarily through the strategic application of AI and automation. The core responsibilities encompass driving AI adoption for workflow streamlining and executive visualizations, comprehensively managing KRCs from data collection and analysis to reporting and dashboard creation, supporting cybersecurity training and awareness initiatives including plan development, execution, and compliance tracking with AI-enhanced materials, and providing essential tooling expertise for migrations, implementations, and system health maintenance.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
• Drive AI & Automation Adoption: Spearhead the integration of AI and automation to not only streamline routine workflows but also to automate the generation and distribution of ongoing reports, and metrics, significantly enhancing efficiency and response times.
• Develop Executive Visualizations: Create executive-level dashboards and reports using automation.
• Manage KRIs/KPIs Collection: Lead the collection of Key Risk Indicators & Key Performance Indicators and implement automations for accuracy and efficiency to enable for in-depth analysis of data, trends and thresholds.
• Issue Management: Support the management of the full lifecycle of IT & Cyber issues, from identification and logging to tracking, and resolution, ensuring timely and effective closure.
• Risk Remediation Activities: Tracks remediation of identified IT & Cyber process and control gaps working with stakeholders to maintain resolution traction and accurate reporting.
• Identify Process Improvements: Continuously seek opportunities for enhancing processes and reporting.
• Support Cybersecurity Training: Support the development, roll out & execution of ongoing cybersecurity training and phishing simulations. Establish reporting for training completion and repeat offenders.
• Provide Tooling Expertise: Offer critical support for technology & cybersecurity tool migration and implementation supported by deep analysis and research.
• Manage CISO Communications: Support CISO & Technology communication requirements, as needed.
• Ad-hoc Initiatives: Provide support for ongoing ad-hoc initiatives, as needed, across the CISO org and the Governance, Risk & Control team.
So are YOU our next IT & Cyber Business Analyst? You are if you…
• 2+ years of experience as a Business Analyst in Technology / Cybersecurity
• Knowledge of Agile methodologies
• Deep working knowledge of Google Workplace tools, diagramming and project management software
• Exceptional attention to detail and quality
• Proven analytical and problem-solving abilities
• Calm and patient under pressure and thrives in a changing, dynamic, high velocity environment
• Experience working independently and in a team-oriented, collaborative environment
• Ability to communicate with individuals at all levels of an organization
• Ability to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision
• Highly motivated with a mature and positive attitude towards learning new skills
• Strong written, presentation and oral communication, and interpersonal skills
• Proven ability to quickly learn and understand complex topics
• Previous experience working in financial services or other regulated or critical infrastructure sectors
• University or post-graduate degree or equivalent in computer science, IT or business disciplines, or equivalent work experience
Additional kudos if you…
• ECBA or CPRE or similar certifications are a bonus
Sounds like you? Click below to apply! #LI-Hybrid #LI-DM1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next IT & Cyber Business Analyst. Could It Be You?
The IT & Cyber Business Analyst role is an integral and fundamental part of the CISO & Technology organization, reporting to the Director, IT & Cyber Governance, Risk & Control.
This role is pivotal in enhancing the CISO team's efficiency and strategic capabilities, primarily through the strategic application of AI and automation. The core responsibilities encompass driving AI adoption for workflow streamlining and executive visualizations, comprehensively managing KRCs from data collection and analysis to reporting and dashboard creation, supporting cybersecurity training and awareness initiatives including plan development, execution, and compliance tracking with AI-enhanced materials, and providing essential tooling expertise for migrations, implementations, and system health maintenance.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
• Drive AI & Automation Adoption: Spearhead the integration of AI and automation to not only streamline routine workflows but also to automate the generation and distribution of ongoing reports, and metrics, significantly enhancing efficiency and response times.
• Develop Executive Visualizations: Create executive-level dashboards and reports using automation.
• Manage KRIs/KPIs Collection: Lead the collection of Key Risk Indicators & Key Performance Indicators and implement automations for accuracy and efficiency to enable for in-depth analysis of data, trends and thresholds.
• Issue Management: Support the management of the full lifecycle of IT & Cyber issues, from identification and logging to tracking, and resolution, ensuring timely and effective closure.
• Risk Remediation Activities: Tracks remediation of identified IT & Cyber process and control gaps working with stakeholders to maintain resolution traction and accurate reporting.
• Identify Process Improvements: Continuously seek opportunities for enhancing processes and reporting.
• Support Cybersecurity Training: Support the development, roll out & execution of ongoing cybersecurity training and phishing simulations. Establish reporting for training completion and repeat offenders.
• Provide Tooling Expertise: Offer critical support for technology & cybersecurity tool migration and implementation supported by deep analysis and research.
• Manage CISO Communications: Support CISO & Technology communication requirements, as needed.
• Ad-hoc Initiatives: Provide support for ongoing ad-hoc initiatives, as needed, across the CISO org and the Governance, Risk & Control team.
So are YOU our next IT & Cyber Business Analyst? You are if you…
• 2+ years of experience as a Business Analyst in Technology / Cybersecurity
• Knowledge of Agile methodologies
• Deep working knowledge of Google Workplace tools, diagramming and project management software
• Exceptional attention to detail and quality
• Proven analytical and problem-solving abilities
• Calm and patient under pressure and thrives in a changing, dynamic, high velocity environment
• Experience working independently and in a team-oriented, collaborative environment
• Ability to communicate with individuals at all levels of an organization
• Ability to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision
• Highly motivated with a mature and positive attitude towards learning new skills
• Strong written, presentation and oral communication, and interpersonal skills
• Proven ability to quickly learn and understand complex topics
• Previous experience working in financial services or other regulated or critical infrastructure sectors
• University or post-graduate degree or equivalent in computer science, IT or business disciplines, or equivalent work experience
Additional kudos if you…
• ECBA or CPRE or similar certifications are a bonus
Sounds like you? Click below to apply! #LI-Hybrid #LI-DM1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
IT & Cyber Business Analyst
Office
Toronto, ON, M2N 5M9, CA
Full Time
September 19, 2025