Vice President, Benefits Administration, Strategy & Delivery

Vice President, North America Benefits

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, North America Benefits to join our People Rewards team. This role is located in Pittsburgh, PA – Hybrid.

In this role, you’ll make an impact in the following ways: 

• Serve as a liaison for the corporate benefits team by handling escalations, supporting employee events, and other related initiatives
• Manage vendor relationships and establish effective partnerships with carriers to ensure successful execution of benefit programs
• Support ongoing maintenance of contracts, service agreements, and other plan documentation—ensuring accuracy, compliance, and timely updates
• Implement and maintain benefits data workflows across all applicable systems, including file‐feed management, technical troubleshooting, and HRIS platform operations
• Prepare and analyze plan utilization & engagement metrics, employee feedback, and campaign outcomes to generate insights and drive continuous improvement of Benefits plans, communications and experiences
• Effectively manage employee escalations via the internal ticketing system, providing direct, timely solutions and tracking resolution progress
• Support strategic engagement and communication initiatives for BNY healthcare offerings, ensuring messaging is clear, consistent, and aligned with enterprise tone and brand standards
• Support the development and delivery of broader Total Rewards engagement materials to enhance employee experience and program visibility
• Collaborate with Corporate Communications, Legal, and HR teams to align benefits messaging with firm-wide strategies
• Maintain governance and accuracy of content across internal and external platforms, ensuring stakeholder alignment and compliance with documentation standards
• Partner with Product Owners and external vendors to develop compliant, engaging content across multiple channels to support Benefits program delivery  

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in Human Resources, Communications, Business Administration, or a related field
• Minimum of 4+ years of experience in HR, communications, or related discipline
• Previous experience with corporate benefits administration 
• Demonstrated experience developing and executing effective communications that enhance participant understanding and drive engagement
• Strong PowerPoint skills with the ability to create clear, visually compelling presentations for diverse audiences
• Track record of driving awareness and participation in programs through targeted engagement strategies
• Strong analytical skills with experience preparing and interpreting engagement metrics, employee feedback or campaign performance reports
• Strong collaborator who builds partnerships to achieve shared goals and foster belonging 
• Excellent written and verbal communication skills, with a collaborative and solution-oriented approach to problem solving 

At BNY, our culture speaks for itself, check out the latest BNY news at:

Bny Newsroom

Bny Linkedin

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.