Senior Vice President, People & Culture
Evergreen Goodwill of Northwest Washington.com
203k - 225k USD/year
Office
Seattle, WA, 98144, USA
Full Time
About Goodwill
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.
The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.
Title: Senior Vice President, People & Culture
Salary Range: $202,500 - $225,000/annually
FLSA Status: Exempt
Location: Administration
About the Position
Reporting directly to the CEO and overseeing a team of 24, the Senior Vice President, People & Culture, will be accountable for transforming Evergreen Goodwill’s people operations, culture, organizational structure, and policies to align with business objectives and the organization’s mission for the ~2000 people we employ and the~6000 people we serve.
The SVP will lead the implementation of key Human Resources best practices and initiatives, providing strategic guidance across the full spectrum of the People and Culture function. Additionally, the SVP will champion a strong and effective culture of diversity, equity, and inclusion, collaborating closely with the Executive and Leadership Teams to achieve the organization’s strategic goals.
Who you are
You are a forward-thinking, people-centered leader with growth mindset. You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are an experienced executive who gains trust in the community, engages in creative and strategic thinking with the Executive Leadership Team, and earns the trust and respect of staff.
You have a keen ability to identify organizational needs and provide innovative, practical solutions that enhance both employee experience and organizational performance. You use data to drive action, developing insightful reporting around engagement, attrition, and workplace trends so that root causes are understood and solutions can be designed to address them.
You believe that people are our most important asset and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a culture-builder and change-maker, dedicated to cultivating an environment where optimism, accountability, and adaptability thrive.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Strategic
◦ Develop and implement a human resources plan that aligns with the overall mission and strategy of the organization, resulting in innovative, best practices and policies that will service the full range of HR needs and help build a high-performing culture of success, accountability, transparency and collaboration.
◦ Gain an understanding of the organization, its mission and business and participate fully in all strategic deliberations.
◦ Be a Strategic partner to all members of the Executive and Leadership Teams. Lead and provide insightful, innovative thinking and problem solving on critical people and culture direction.
◦ Optimize the HR function/team, modernize and refine key processes and activities aligned toward achieving strategic objectives.
◦ Provide leadership and guidance on special projects, analytics & reporting, talent reviews, training, change management, and organizational design.
◦ Advance and build the organization’s diversity, equity and inclusion competencies, serve as the key leader in implementing programs, policies and other necessary changes that position Evergreen Goodwill as a model business and employer in DEI practices.
Operational
◦ Identify and develop comprehensive solutions to employee development, retention and onboarding through compensation and benefit policies, training, career paths, and professional learning opportunities.
◦ Oversee total rewards and compensation practices and philosophy to ensure appropriate salary benchmarking.
◦ Respond to the HR demands of a regional organization with geographically distributed sites throughout Northwest Washington.
◦ Set strategy and lead the HR team supporting Performance Management, Talent Acquisition, Learning & Development, Engagement, Benefits, Rewards, Visa and Immigration, Policy and Compliance.
◦ Embrace and deploy new technologies into the HR teams like AI, automation and self-service.
◦ Knowledge of HRIS technology, with management experience in systems transition and implementation strongly preferred.
◦ Partner with IT on HRIS and related systems, protocols, capabilities, and upgrades.
◦ Interact with vendors and external partners to create and maintain relationships and negotiate contracts.
◦ Ensure legal compliance & mitigate organizational risks.
Culture and Development
◦ Develop relationships with the employees and become someone who is sought after for advice and counsel on HR, cultural, and organizational issues. Facilitate integration of diverse workgroups and cultures.
◦ Counsel, coach and guide managers and staff in addressing concerns and complaints to assure fair and equitable treatment while ensuring compliance with local labor regulations and practices.
◦ Coach and mentor fellow colleagues/managers and develop leadership bench strength capable of addressing the challenges of a highly dynamic nonprofit organization.
◦ Mediate employee relations and performance issues and provide counsel to fellow managers on appropriate methods of performance management.
◦ Role model Evergreen Goodwill’s core values and demonstrate leadership consistently with all members of the Goodwill community within our region and nationally.
Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
◦ Bachelor’s degree required. Advanced degree preferred.
◦ 15+ years of relevant business and/or nonprofit experience ideal.
◦ At least 10+ years of progressive leadership experience, with 5+ years leading an organizational HR/People and Culture function.
◦ Proven leadership success advancing a strong culture of diversity, equity and inclusion, through innovating and implementing organization-wide programs and policies.
◦ Proven success implementing career-path and professional development programs for employees at all levels, with strong emphasis on creating opportunities for front-line and entry-level staff.
◦ General business and financial acumen with proven ability to develop and utilize HR data and metrics as they relate to and impact business and administrative functions.
◦ Broad knowledge of employment, compensation, organizational planning, talent acquisition, training and professional development.
◦ Exceptional communications skills - written, verbal and interpersonal - and a strong ability to tailor communication style to diverse audiences.
Preferred Qualifications
◦ MBA or master’s degree in Human Resources or related field.
◦ HR Certification (SPHR, SHRM-CP, SHRM-SCP, or other recognized certification)
◦ Certified Executive Coach
◦ Experience with Dayforce
Physical Abilities
◦ While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems.
◦ Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
◦ Able to communicate with others effectively both verbally and written, including those who have limited English skills.
◦ Maintain reliable attendance.
Essential Mental/Sensory Abilities
◦ Leadership and coaching skills
◦ Strategic thinking
◦ Collaborative and influential
◦ Problem solving
◦ Strong verbal and written communication skills with employees and public
◦ Analyzing and interpreting data
◦ Time management
◦ Prioritization
◦ Operating vehicles or equipment
◦ Editing or proofreading
◦ Interpreting data
Work Environment
◦ Office environment; moderate noise level.
◦ Must have reliable transportation as this position requires location travel and offsite meetings and events.
◦ Able to work a flexible schedule that may include occasional nights and weekends.
Everyone Is Welcome
When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.
Why work at Evergreen Goodwill?
• A health plan that includes medical, dental, vision and prescription coverage
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee)
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
• Flexible Spending Accounts (FSA) Plan
• Roth and 403(b) Retirement Savings Plan program
• Paid vacation, (9) holiday and sick time
• Limited paid time off for Jury Duty and Bereavement Leave
• Employee discounts
• Employee Assistance Program (EAP)
• Career Advancement Opportunities
• Paid Job Training
EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.
The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.
Title: Senior Vice President, People & Culture
Salary Range: $202,500 - $225,000/annually
FLSA Status: Exempt
Location: Administration
About the Position
Reporting directly to the CEO and overseeing a team of 24, the Senior Vice President, People & Culture, will be accountable for transforming Evergreen Goodwill’s people operations, culture, organizational structure, and policies to align with business objectives and the organization’s mission for the ~2000 people we employ and the~6000 people we serve.
The SVP will lead the implementation of key Human Resources best practices and initiatives, providing strategic guidance across the full spectrum of the People and Culture function. Additionally, the SVP will champion a strong and effective culture of diversity, equity, and inclusion, collaborating closely with the Executive and Leadership Teams to achieve the organization’s strategic goals.
Who you are
You are a forward-thinking, people-centered leader with growth mindset. You approach challenges with optimism and curiosity, seeing them as opportunities to spark meaningful change. You are an experienced executive who gains trust in the community, engages in creative and strategic thinking with the Executive Leadership Team, and earns the trust and respect of staff.
You have a keen ability to identify organizational needs and provide innovative, practical solutions that enhance both employee experience and organizational performance. You use data to drive action, developing insightful reporting around engagement, attrition, and workplace trends so that root causes are understood and solutions can be designed to address them.
You believe that people are our most important asset and champion a culture where every employee feels ownership of their work, supported in their growth, and empowered to embrace change and technology. You are a culture-builder and change-maker, dedicated to cultivating an environment where optimism, accountability, and adaptability thrive.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Strategic
◦ Develop and implement a human resources plan that aligns with the overall mission and strategy of the organization, resulting in innovative, best practices and policies that will service the full range of HR needs and help build a high-performing culture of success, accountability, transparency and collaboration.
◦ Gain an understanding of the organization, its mission and business and participate fully in all strategic deliberations.
◦ Be a Strategic partner to all members of the Executive and Leadership Teams. Lead and provide insightful, innovative thinking and problem solving on critical people and culture direction.
◦ Optimize the HR function/team, modernize and refine key processes and activities aligned toward achieving strategic objectives.
◦ Provide leadership and guidance on special projects, analytics & reporting, talent reviews, training, change management, and organizational design.
◦ Advance and build the organization’s diversity, equity and inclusion competencies, serve as the key leader in implementing programs, policies and other necessary changes that position Evergreen Goodwill as a model business and employer in DEI practices.
Operational
◦ Identify and develop comprehensive solutions to employee development, retention and onboarding through compensation and benefit policies, training, career paths, and professional learning opportunities.
◦ Oversee total rewards and compensation practices and philosophy to ensure appropriate salary benchmarking.
◦ Respond to the HR demands of a regional organization with geographically distributed sites throughout Northwest Washington.
◦ Set strategy and lead the HR team supporting Performance Management, Talent Acquisition, Learning & Development, Engagement, Benefits, Rewards, Visa and Immigration, Policy and Compliance.
◦ Embrace and deploy new technologies into the HR teams like AI, automation and self-service.
◦ Knowledge of HRIS technology, with management experience in systems transition and implementation strongly preferred.
◦ Partner with IT on HRIS and related systems, protocols, capabilities, and upgrades.
◦ Interact with vendors and external partners to create and maintain relationships and negotiate contracts.
◦ Ensure legal compliance & mitigate organizational risks.
Culture and Development
◦ Develop relationships with the employees and become someone who is sought after for advice and counsel on HR, cultural, and organizational issues. Facilitate integration of diverse workgroups and cultures.
◦ Counsel, coach and guide managers and staff in addressing concerns and complaints to assure fair and equitable treatment while ensuring compliance with local labor regulations and practices.
◦ Coach and mentor fellow colleagues/managers and develop leadership bench strength capable of addressing the challenges of a highly dynamic nonprofit organization.
◦ Mediate employee relations and performance issues and provide counsel to fellow managers on appropriate methods of performance management.
◦ Role model Evergreen Goodwill’s core values and demonstrate leadership consistently with all members of the Goodwill community within our region and nationally.
Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
◦ Bachelor’s degree required. Advanced degree preferred.
◦ 15+ years of relevant business and/or nonprofit experience ideal.
◦ At least 10+ years of progressive leadership experience, with 5+ years leading an organizational HR/People and Culture function.
◦ Proven leadership success advancing a strong culture of diversity, equity and inclusion, through innovating and implementing organization-wide programs and policies.
◦ Proven success implementing career-path and professional development programs for employees at all levels, with strong emphasis on creating opportunities for front-line and entry-level staff.
◦ General business and financial acumen with proven ability to develop and utilize HR data and metrics as they relate to and impact business and administrative functions.
◦ Broad knowledge of employment, compensation, organizational planning, talent acquisition, training and professional development.
◦ Exceptional communications skills - written, verbal and interpersonal - and a strong ability to tailor communication style to diverse audiences.
Preferred Qualifications
◦ MBA or master’s degree in Human Resources or related field.
◦ HR Certification (SPHR, SHRM-CP, SHRM-SCP, or other recognized certification)
◦ Certified Executive Coach
◦ Experience with Dayforce
Physical Abilities
◦ While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems.
◦ Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
◦ Able to communicate with others effectively both verbally and written, including those who have limited English skills.
◦ Maintain reliable attendance.
Essential Mental/Sensory Abilities
◦ Leadership and coaching skills
◦ Strategic thinking
◦ Collaborative and influential
◦ Problem solving
◦ Strong verbal and written communication skills with employees and public
◦ Analyzing and interpreting data
◦ Time management
◦ Prioritization
◦ Operating vehicles or equipment
◦ Editing or proofreading
◦ Interpreting data
Work Environment
◦ Office environment; moderate noise level.
◦ Must have reliable transportation as this position requires location travel and offsite meetings and events.
◦ Able to work a flexible schedule that may include occasional nights and weekends.
Everyone Is Welcome
When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.
Why work at Evergreen Goodwill?
• A health plan that includes medical, dental, vision and prescription coverage
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long-term disability insurance (for salaried employee)
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
• Flexible Spending Accounts (FSA) Plan
• Roth and 403(b) Retirement Savings Plan program
• Paid vacation, (9) holiday and sick time
• Limited paid time off for Jury Duty and Bereavement Leave
• Employee discounts
• Employee Assistance Program (EAP)
• Career Advancement Opportunities
• Paid Job Training
EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.
Senior Vice President, People & Culture
Office
Seattle, WA, 98144, USA
Full Time
203k - 225k USD/year
September 18, 2025
