IT Infrastructure Analyst

About Us

Textron Specialized Vehicles are a global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground support equipment.

At Ransomes Jacobsen Ltd, we design and manufacture professional turf-care equipment under the brands of Ransomes and Jacobsen. Our mission is to be the premier supplier of high-quality and environmentally conscious turf equipment, providing superior performance for our customers. From prestigious championship golf courses to the World Cup, for more than a century, the most important turf in the world has been manicured by our brand.

We recognise that our success, and future success, is tied directly to our people. We are looking to welcome an IT Infrastructure Analyst to join our journey.

About The Role

This is a full-time role based onsite at our manufacturing facility in Ipswich, Suffolk.

Your responsibilities include, but are not limited to:

• Assist in the planning and implementation of technology required to support the operations of the TSV Enterprise including hardware and software upgrades and support of operations and administration of company functions across all sites.
• Oversee the administration, monitoring, and maintenance of the company’s infrastructure to include the directing of vendors to accomplish key tasks.
• Provide disaster recovery support, troubleshooting, and system recovery, as needed.
• Engage with third party vendors and higher-level support such as enterprise IT teams to provide support for operations, systems, and products.
• Engage users in the advancement of technology systems and solutions to include working with a variety of teams and groups to help research, implement, and support systems.
• Offer recommendations and innovative solutions, including AI-driven approaches where applicable, to enhance support systems and operational tasks, while maximising the use of existing resources.
• Manage the procurement, inventory, and operational readiness of IT supplies and assets, including oversight of cloud service expenditures to ensure cost-effective and efficient resource utilisation.
• Ensure that the systems are maintained responsibly while also performing monitoring, verifying the integrity and availability of systems and key processes.
• Contribute to a culture of respect, dignity, and inclusion, where everyone feels heard and understood, empowered, and valued.

About You

As an IT Infrastructure Analyst, we would ask you to bring the following skills and experience:

• Educated to Bachelor’s degree level or equivalent in Information Technology or related field.
• 3 or more years of experience would be desirable.
• Proficient with Microsoft Azure, VMware, Microsoft Windows Server, and Linux.
• Strong problem-solving skills with the ability to diagnose and resolve complex technical issues independently.
• Excellent communication skills, both written and verbal, to collaborate effectively with cross-functional teams and vendors.
• Ability to prioritise tasks and manage multiple projects in a fast-paced environment.
• Demonstrated initiative and innovation, including exploring AI-driven or automated solutions to improve infrastructure efficiency.

Why Us?

• Work life balance promoted with every other Friday off.
• 30 days annual leave including Bank Holidays.
• Competitive rate of pay; reviewed annually.

• Enhanced Company Pension.

• Life assurance of four times your annual salary.
• Comprehensive Employee Assistance Program for you and your immediate family.
• On-site golf course and football pitch.
• Access to Textron University’s self-service training platform.

• Eye Care Scheme.

• Discounts on gym memberships, shopping and travel through Perks at Work.
• Winter flu vaccination voucher.

We are committed to creating a culture of learning and empowering our people to build their career around their aspirations and our ambitions which we will support through regular feedback, training, and development opportunities.

Equal Opportunity Employer

We believe that a diverse and inclusive work environment unlocks our people’s full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all our people, creating a space where everyone feels comfortable and encouraged to bring their authentic selves to work. Should you require any reasonable adjustments throughout the recruitment process, please let us know.