Associate Director - Wayfinding

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

We are seeking a highly experienced and visionary Associate Director, Wayfinding to join our dynamic team. This leadership role is ideal for someone with a deep passion for designing intuitive, inclusive, and visually compelling wayfinding systems that elevate user experience across complex environments.

As Associate Director, you will oversee the strategic direction and delivery of large-scale, high-profile wayfinding projects across Singapore and the Middle East. You will guide the full lifecycle of design, from initial concept through to final implementation, ensuring alignment with brand identity, operational goals, and stakeholder expectations.

You will collaborate closely with architects, engineers, designers, and client teams to develop innovative, user-centered navigation solutions. Your expertise in materials, fabrication, and installation methods will be key to ensuring the successful execution of each project.

This is a unique opportunity to shape the way people interact with physical spaces and contribute to the creation of world-class wayfinding systems that leave a lasting impact.

Key Responsibilities:

• Strategic Concept Development: Lead the creation of innovative, user-centric wayfinding strategies that respond to the unique needs, behaviours, and cultural contexts of diverse audiences. Ensure concepts are grounded in accessibility, inclusivity, and spatial clarity.  
• Design Leadership and Execution: Oversee the development of comprehensive design packages, including signage systems, environmental graphics, maps, and digital interfaces. Ensure all outputs adhere to brand guidelines, project specifications, and international best practices in wayfinding design.  
• End-to-End Project Management: Manage the full lifecycle of wayfinding projects—from initial briefing and concept development through to final installation. Ensure projects are delivered on time, within budget, and to the highest quality standards.  
• Stakeholder Engagement: Act as a key liaison with clients, architects, engineers, and internal teams. Facilitate workshops, present design proposals, and navigate complex stakeholder requirements to ensure alignment and buy-in throughout the project.  
• Installation Oversight and Coordination: Coordinate with production and installation partners to ensure accurate execution of wayfinding elements. Monitor fabrication processes and site installations to maintain design integrity and quality control.  
• Quality Assurance: Conduct site visits to assess environmental conditions, validate design intent, and ensure installations meet technical and aesthetic standards. Address any issues promptly and proactively to maintain project excellence.  
• Team Leadership and Mentorship: Lead and inspire a multidisciplinary team of designers and project managers. Foster a collaborative, inclusive, and high-performance culture. Provide strategic guidance, constructive feedback, and professional development opportunities. Champion cross-functional collaboration across departments and regions

Qualifications

• Bachelor's degree in Design, Architecture, Industrial Design, or a related field.
• Minimum of 10+ years of experience in wayfinding design, with a strong focus on large-scale projects.
• Proven experience in managing and executing wayfinding projects in the Middle East or Singapore.
• Proficiency in design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign), AutoCAD, SketchUp and Revit preferred.
• Strong understanding of materials, production techniques, and installation methods.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.
• Knowledge of local regulations and standards for signage and wayfinding.

Additional Information

About Aecom

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.