Accounts Receivable Specialist, Accounts Payable - UT System

UT System Administration is seeking an Accounts Receivable Specialist to help manage invoicing, collections, and deposits. This role will work primarily with campus contacts to close out past due or uncollectible accounts, manage customer data, and ensure that cash receipts are applied correctly across the entire university system. Additionally, the Accounts Receivable Specialist will provide support to both the UT System Treasury and Controller's Office teams regarding bank reconciliation, process improvement, and will play an active role in driving initiatives to continuously improve the receipt of both invoiced and non-invoiced payments to the  University.

Specific duties and responsibilities include, but are not limited to, the following:

Customer Management And Data Integrity:

• Create and maintain customer data in University ERP system
• Create, manage and complete customer payment portals, payment contracts, and ACH Forms.
• Identify and research stale customer data.
• Maintain aging reports and take appropriate internal action on past due accounts 

Receipting And Depositing Funds:

• Oversee and maintain the University's Online Receipting Platform including managing access, adding accurate accounting data, troubleshooting, providing support to end-users, reporting and researching technical issues, regression testing of the application, and providing training to users.
• Research and identify unreconciled deposits or misapplied deposits.
• Research and identify bank returned items and credit card charge backs.
• Prepare financial reports and assist with period closing and fiscal year closing procedures for AR as requiredFacilitate the handling of bankruptcy notices and ensure appropriate handling of known related customer accounts.
• Make recommendations to improve procedures. 

Oracle Fusion - Receivables Module:

• Provide training and support to end users of the ERP Receivables module.
• Support initiatives to successfully onboard system-wide University departments into Receivable module in ERP.
• Work with ERP support and external AR service providers to facilitate third party integrations into ERP system.
• Support ongoing projects to improve AR and cash management procedures across the university system 

Other duties as assigned by supervisor including but not limited to:

• Receipting of deposits.
• Researching unclaimed bank deposits.

High school diploma or GED and 18+ months experience in accounts receivable, accounts payable, or other related job required.

Additional skills, experiences, and qualifications include:

• Proven ability to lead and enhance processes for greater efficiency and effectiveness.
• Demonstrated experience communicating effectively with senior leadership and executive stakeholders.
• Five or more years of ERP or comparable system experience, including functional and operational tasks.
• Exceptional attention to detail, ensuring accuracy and consistency in all tasks.
• Strong organizational skills, with the ability to prioritize tasks and meet critical deadlines.
• Functional proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Excellent communication and customer service skills, fostering positive stakeholder relationships.

Preferred Qualifications

Associate degree in accounting, business administration, or related field
OR
2-5 years experience in accounts receivable, accounts payable, or other related job

Additional skills, experiences, and qualifications include:

• 1+ years of experience with Oracle Fusion Receivables and/or Collections.
• General knowledge of the Fair Debt Collection Practices Act (FDCPA).
• Familiarity with automation tools, including Automate, Power Automate, and the ability to write macros.
• Knowledge of additional Microsoft tools, such as Forms, Bookings, and related applications.
• Application Process 
• For full consideration, applications should be accompanied by a letter of interest, a resume, and three professional references. Review of applications will begin immediately.
• Benefits and Compensation
• Compensation for the position is budgeted $22.00 to $26.00 per hour.

The University offers a comprehensive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits and much more. Additionally, Tennessee residents do not pay a state income tax. For more information on the University of Tennessee’s benefits, visit https://hr.tennessee.edu/benefits/ 

The University of Tennessee System is the state’s oldest higher education institution and preeminent public university. The UT System is comprised of campuses at Knoxville, Chattanooga, Pulaski and Martin; the Health Science Center at Memphis; and the statewide Institute of Agriculture and Institute for Public Service. With a presence in each of Tennessee’s 95 counties and through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations and residents statewide.