Service Office Clerk

The purpose of this position is to provide essential administrative and project coordination support to our regional operating teams. The successful candidate will be required to cultivate confidence and trust by completing all required tasks, activities, and projects accurately, timely, and thoroughly.

Key Responsibilities:

• Serve as the main contact for office inquiries and provide assistance with desk phone, company cell phone, and computer setup 
• Manage access to various file drives and systems such as CC&B, Maximo financials, and SharePoint 
• Handle inbound and outbound mail services, including FedEx, USPS, UPS, and internal mail 
• Coordinate monthly vehicle inventory management and order various office items 
• Perform general administrative duties such as booking meetings, sending emails, and updating documents 
• Assist with special projects and maintain logs as required 
• Guide contractors around the building and update the office directory 
• Manage badge replacements and provide temporary badges 
• Coordinate field operations and communicate with late-working crews 
• Schedule DOT physical appointments and track related activities 
• Assist with uniform invoice approvals, employee reimbursements, and hazard tag collection 
• Report IT-related issues and facility problems to resolve them promptly 
• Order and manage supplies, including large diameter steel and plastic pipes, fire extinguishers, and janitorial supplies 
• Organize meetings and events, including room booking and event coordination 
• Support inventory and facilities management, including waste management and Air Gas restocking 
• Process trucking vendor invoices and manage daily truck hauling route sheets
• Provide customer service by scheduling appointments and assisting with meter exchanges and leak surveys
• Manage expenses, including order management and P-Card reconciliation 
• Assist with incident reporting and coverage for other regional clerks 

Requirements:

• Able to lift 20-50 lbs 
• Able to carry, push/pull, sit, stand, walk, bend, turn/twist, kneel, squat, reach, turn wrists, and have manual dexterity 
• Able to recall and understand instructions and create solutions 
• Have strong communication skills (verbal and written) with co-workers and supervisors 
• Able to handle a spectrum of stress levels 
• Able to distinguish colors, see clearly, and hear 
• Able to work inside in an environment with varying noise levels 
• Ability to read and comprehend instructions and recall from memory 
• Able to sit for long periods of time 
• Ability to convey information accurately and concisely 

Disclaimer:  This information describes the general nature and level of work performed by employees in this job.  The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job.  Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.