GAP Sales Supervisor - London

Your Role

Are you ready to take the next step in your retail career? As a Store Supervisor at GAP you will be a confident leader that will support our management team and help drive day-to-day success. As a key part of the leadership structure, you'll act as a mentor to team members, lead by example and ensure exceptional customer service is delivered consistently.

This role is perfect for someone who thrives in a fast-paced environment, leads with energy and has a passion for developing others. You’ll take the ownership of assigned operational areas, support functional tasks, and help create a positive high-performance team culture.

To be a successful Store Supervisor at GAP you will:

• Support and step in for management when needed to ensure smooth operations
• Act as a role model to the team and support driving performances and behaviors 
• Lead by example in delivering excellent customer service and customer loyalty
• Take accountability for assigned tasks and areas of expertise 
• Help maintain store standards, productivity and visual presentation
• Train, coach and support the team members in building skills and confidence
• Contribute to sales goals through suggestive upselling, and exceptional service
• Support store openings, closings and general store functional duties

About You:

• At least 6 months of strong retail experience (supervisory or team lead experience is a plus)
• A natural communicator who builds trust and motivates others
• Customer-focused mindset with a passion for delivering a great service 
• A proactive problem solver with strong organisational skills
• Leads with integrity and models brand values at all times
• Ability to work a flexible schedule including evenings, weekends and holidays 

In 2021, Next and Gap were delighted to enter into a joint venture, trading the well-loved Gap brand within the UK. We are looking for Merchandise Assistants to be part of the joint venture business supporting the brand operating within the Next PLc group.
Today, Gap is represented globally in more than 1400 stores in over 40 countries, and online with headquarters in New York, London, Shanghai, Tokyo and San Francisco. Our clothing celebrates modern optimistic American style, rich in heritage, crafted with care, where our essentials are iconic, and quality endures. We stand for inclusivity for all; we champion diverse ideas that transcend generations, geographies, and genders. We do more than make clothing, we shape culture.
If you have ideas, are creative, talented and want to work with other phenomenal people, leaving the world a little better than how we have found it, we'd love to meet you.