​​Principal Program Manager​

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

​​Within Azure Data, the data integration team builds data gravity on the Microsoft Cloud. Massive volumes of data are generated – not just from transactional systems of record, but also from the world around us.  Our data integration products – Azure Data Factory and Power Query make it easy for customers to bring in, clean, shape, and join data, to extract intelligence.​

​​Join the Fabric Data Integration arm of the Azure Data Customer Advisory Team (CAT) as a Principal Customer Experience Program Manager and be an integral part of our customers' business transformation using Microsoft's Data and AI Platform. On this team you will work closely with customers, partners, product managers, and the Microsoft field with an ultimate goal of increasing adoption and success of Microsoft Fabric Data Integration technologies: Data Factory, Dataflows, connectors, mirroring, etc. CAT’s role lies at the intersection of customer and product where you will be expected to be a deep technical expert on our Fabric Data Integration technologies in order to help customers be successful with Fabric, then use those experiences and your relationships with product managers to provide the customer voice to the product group to influence the roadmap of the product. As you grow in the role you will be expected to push boundaries and identify new opportunities to increase success of Fabric Data Integration.

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We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Responsibilities

• ​Work with the Microsoft field to help enterprise customers be successful with Fabric Data Integration
• Collect and curate feedback from all available sources into a meaningful, actionable customer voice for the product group
• Collaborate across CAT and Fabric Product groups to identify and evangelize cross-area feedback items that require multiple teams to deliver
• Work closely with Product Manager stakeholders to identify areas where you can be most impactful to the growth of Fabric Data Integration
• Evangelize Fabric Data Integration in the field and community

Embody our culture and values 

Qualifications

Required/Minimum Qualifications

• ​​Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
• 4+ Years experience with Azure/Fabric Data Factory or equivalent competitive product
• Proven face to face and virtual customer engagement skills
• OR equivalent experience.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

• Experience with public speaking at technical conferences and events.
• High enthusiasm, integrity, ingenuity, results-orientation, self-motivation, and resourcefulness in a fast-paced environment.
• Comfortable with ambiguity and able to gracefully navigate shifting priorities.
• Thought leadership, exceptional communication skills in influencing customers and senior executives.
• Embrace diversity of thoughts and backgrounds and lead others to do the same.
• Deep technical understanding of orchestration and transformations as part of ETL/ELT
• Good analytical problem-solving skills to address deeply complex problems and issues.
• Solve problems by always leading with deep passion and empathy for customers.
• Someone who can work with cross functional teams and deliver results.

Customer Experience Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 5, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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