Referral Coordinator

The Referral Coordinator is responsible for all referrals for the medical offices in the market. Process patient referrals for the practices in the market. Facilitates orders outside to outside facilities. Coordinate scheduling of office visits for the referred patient. Assist patient with finding resources that accept the various insurances. Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes.

1. Process patient referral 
2. Facilitates orders outside to outside facilities 
3. Answers telephones in a prompt and courteous manner 
4. Coordinate scheduling of office visits for the referred patient 
5. Assist patient with finding resources that accept the various insurances 
6. Obtains pre-authorization from payers 
7. Calls insurance companies to get medications approved that may have been denied due to formulary changes 
8. Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner 
9. Manage, copy, and review medical records to ensure accuracy 

• High School Diploma/GED 
• 4 years of experience in a Physician Practice required 
• Completion of Medical Office Assistant program preferred 
• Healthcare management/administration certification preferred 
• EMR/EHR experience preferred, NextGen or Athena experience preferred 
• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required 
• Willingness to be flexible and adaptable in a complex, matrix environment

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Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others.
Our Impact Today
Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions.
Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions.
Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day.