Public Sector Payments Product Executive- Managing Director

Join JPMorgan Chase as the Executive Product Manager for Federal Government Solutions and lead a talented team in delivering innovative, compliant payments solutions for U.S. federal agencies.

As the Executive Product Manager for Federal Government Solutions, you will own the end-to-end product lifecycle—from strategy and discovery through commercialization and day-to-day operations—for JPMorgan Chase’s payments offerings tailored to U.S. federal agencies. You will set the vision, define the roadmap, and lead both the product organization and the supporting operations team to deliver innovative, secure, and compliant solutions that make JPMorgan Chase the provider of choice for the largest and most strategic federal government opportunities.

Key Responsibilities

• Develop and advance a differentiated product strategy for federal government payments that aligns with JPMorgan Chase’s overarching public-sector vision.
• Conduct continuous discovery—customer interviews, market research, competitive analysis—to identify unmet needs, validate use cases, and drive prioritization.
• Define pricing models, bundling strategies, and service-level offerings designed for federal procurement processes.
• Partner with sales, marketing, business development, and legal/compliance to drive successful product launches and capture new business.
• Lead a multidisciplinary product team (product managers, UX/design, data analysts, engineering liaisons) to deliver robust, scalable solutions.
• Collaborate closely with risk & compliance, IT, operations, finance, and HR to ensure products meet stringent federal requirements (FedRAMP, FISMA, etc.) and internal policies.
• Identify, evaluate, and manage relationships with vendors, system integrators, and technology partners to augment JPMorgan Chase’s core capabilities.
• Negotiate commercial terms, monitor partner performance, and integrate partner-provided features into our roadmap.
• Build and scale the operational infrastructure—onboarding, support, monitoring, and reporting—to ensure high availability and performance for federal customers.
• Own product-level P&L, set financial targets, and use data-driven insights (KPIs, utilization metrics, cost analyses) to drive profitable growth and operational excellence.
• Serve as the federal customer advocate—solicit feedback, run user-testing sessions, and iterate on features to maximize value and ease of use.
• Monitor industry trends, policy shifts, and emerging technologies to anticipate risks, identify new opportunities, and keep our offerings best-in-class.

Required Qualifications, Skills and Capabilities

• 10+ years of product management experience, including full lifecycle ownership of large-scale, regulated technology offerings.
• Demonstrated track record managing P&L-driven businesses, ideally serving federal government or other highly regulated clients.
• Proven ability to lead, mentor, and scale cross-functional teams (product, engineering, operations) in an agile environment.
• Deep understanding of federal procurement, security, and compliance frameworks (e.g., FedRAMP, FISMA, GSA schedules).
• Strong commercial acumen: pricing strategy, contract negotiation, partnership management, and revenue forecasting.
• Exceptional strategic thinker and structured problem solver—adept at articulating trade-offs, assumptions, risks, and data-backed recommendations.
• Excellent communication and stakeholder-management skills, with the ability to influence senior leadership and external agency executives.
• Self-driven, organized, and comfortable juggling multiple concurrent priorities in a fast-paced environment.
• Technical fluency and experience working closely with engineering teams to translate business requirements into secure, scalable solutions.

Preferred Qualifications, Skills and Capabilities

• Master’s degree in Business Administration, Public Policy, Information Technology, or related field 
•  Prior experience in payments, financial services technologies, or federal IT modernization initiatives.

A Government Security Clearance may be required for this position. This includes, but is not limited to:

• Fingerprints
• Credit Check 
• Employment History 
• Tax Filing History (possibly)
• References (possibly) 
• Proof of U.S. Legal Permanent Residence

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans