Merchant Services Business Manager – Vice President

Join our Business Management team and play a pivotal role in enhancing business performance by leading strategic initiatives and serving as a trusted advisor to Business and Group Heads. 

As a Business Management Vice President within the Commercial & Investment Bank, you will be responsible for overseeing financial performance reporting across business units and client relationship management teams, driving budget processes, facilitating leadership reviews, and managing executive ad-hoc requests. This dynamic role offers the opportunity to make a meaningful impact on business outcomes while collaborating closely with senior leaders across the organization.

Job Responsibilities:

• Lead business unit financial performance reporting, drive annual planning initiatives, and ensure strategic alignment with organizational objectives.
• Manage and deliver key workstreams including pipeline data analysis, month-end results, business townhall materials, and executive reviews.
• Deliver prompt and effective responses to executive ad-hoc requests, oversee project management, develop impactful presentations, and conduct comprehensive business analysis.
• Organize and present complex information strategically, demonstrating advanced proficiency in Excel and PowerPoint, and creating wireframes and mock-ups for management presentations, reports, and dashboards.
• Communicate effectively with senior business partners and stakeholders to understand project objectives, drive next steps, and ensure alignment across teams.
• Identify and assess key business risks, proactively leading analysis to develop actionable solutions and recommendations.
• Leverage Alteryx and other automation tools to streamline processes and enhance reporting efficiency.
• Champion collaborative initiatives to simplify, improve, and add value to business processes across the organization.

Required Qualifications, Skills And Capabilities:

• Bachelor’s degree in Business, Finance, Economics, or related area.
• Prior experience in Business Management or COO role.
• Proven experience delivering timely, high-quality presentations and reporting.
• Demonstrated ability to deal with different stakeholder groups and drive the agenda.
• Excellent communication, organization, and project management skills.
• Ability to articulate and demonstrate thoughtful rationale in design decisions.
• Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint, Pivot Tables).
• Self-motivated, tenacious, and able to work independently.
• Excellent written and oral communication skills.
• Strong time management and prioritization skills.

Preferred Qualifications, Skills And Capabilities:

• Knowledge of Alteryx.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans