Commerce Enablement Business Manager

Join the Proprietary Wallet and Lending Innovation team, where we are revolutionizing payment experiences and promoting the expansion of digital payments! 

As a Vice President Business Manager in Commerce Enablement’s Proprietary Wallets team, you will have the opportunity to transform customer experiences, optimize the ways we do business and drive executive presentations. You will gain a deep understanding of the product roadmap, drive alignment across stakeholders, and articulate and evangelize the strategic vision of the product. We value controls, simplicity, and consistency in the capabilities and features we deliver. 

Job Responsibilities

• Manage key executive and stakeholder updates – responsible for leading material planning and creation in partnership with Product team and extended Quad, (e.g., business unit reviews (BURs), town halls, off-sites, and weekly Quad leadership meetings)
• Manage internal and external spend including tracking headcount and financials and develop reports for Proprietary Wallets Product Leads senior management 
• Support overall strategic agendas and prioritization 
• Monitor volumes of data analysis of KPIs, detect potential efficiencies, control issues and ensure balanced allocation of resourcing to meet both BAU and strategic initiatives
• Partnering across stakeholder groups to manage recruitment and retention 
• Maintain deep knowledge of area product vision, strategy, roadmap, operations, and reporting

Required qualifications, capabilities, and skills

• 7+ years of experience in business management, finance, strategy or related field
• Strong understanding of banking trends and experience in financial services industry, in particular Payments and Digital Wallets
• Bachelor’s degree in Business, Finance, Economics, or other related area
• Expertise in Excel and PowerPoint 
• Experience enabling change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers
• Ability to think strategically and to connect the dots to the bigger picture (i.e. tell a story), while still comfortable diving into the details required to ensure successful execution
• Exceptional project management, organizational, collaboration and time management skills 
• Enforce a dynamic control/compliance environment and continually mitigate risk in business processes
• Ability to think strategically while maintaining relentless attention to the details required to ensure successful execution
• Outstanding verbal and written communication 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans