Territory Outreach Manager (Business Development)

Description

Business Development & Marketing 

The Business Development Representative will be expected to stimulate census growth, build relationships with current and potential referral sources by educating the referral community on the benefits of the facility’s programs, research new business opportunities, attract new clients, and penetrate new markets.? 

Essential Job Functions

Demonstrate comprehensive knowledge of facility programming and clinical practice
Increase admissions through educating the referral community 
Maintain accuracy and up to date status of CRM
Qualifies leads and maintains a collaborative working relationship with Admissions Department to ensure consistent delivery of service
Cultivates new referral relationships for facility
Develop and maintain key business development accounts and respond to all business development opportunities 
Further the goals and professional image of the facility as acting as a major link between the facility, referral sources, and general public

Job Responsibilities

Outreach to other treatment facilities and community recovery verticals to build awareness of program 

Build new relationships and onboard new referral accounts 

Field digital phone generated leads by digital advertising efforts

Log all info connected to digital leads into digital platform

Send new lead info for VOB

Send detailed information paragraph on all leads to Admissions and Managers

Work directly with Admissions Director and Manager in finalizing admission of all leads

Build marketing plan monthly to be sent to all Managers 

Send weekly reports every Monday morning by?9 am?to Managers detailing previous weeks accomplishments? 

Participate and be prepared for weekly Monday morning call with Managers

Always conduct self in extremely professional capacity 

Requirements

Education, Experience, and Additional Requirements??? 

High School Diploma or equivalent is required? 

One year of experience in Substance Abuse treatment is preferred and/or a strong professional reference attesting to a high degree of customer service, punctuality, and professionalism 

A valid Driver’s License 

18 years of age or older? 

Must submit to a background test 

Must submit a drug screen upon hire 

Knowledge, Abilities and Attitudes Required 

Knowledge of software programs for personal computer use 

Knowledge and experience in working with chemically dependent clients 

Strong problem-solving skills and the ability to carry out assigned tasks to completion

Strong interpersonal skills, including the ability to communicate effectively, both verbally and in writing, with clients and staff by establishing and maintaining effective working relationships 

Ability to plan and organize workload and manage tasks meeting deadlines him/herself

Ability to maintain professional standards and demeanor, including confidentiality of employee and client data and other sensitive information

Recognition of the limits of one’s own professional expertise and the willingness to seek support as needed.

Must be culturally/linguistically sensitive to populations served