B&F/Culinary Coordinator

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

Curating Originality Takes Talent

The B&F Coordinator plays a vital role in supporting the smooth operation of Restaurants, Bars, Banqueting, Culinary and other related areas by managing administrative tasks, facilitating communication between departments, and ensuring service standards are upheld. This role focuses on enhancing the guest experience through efficient coordination, timely follow-ups on requests or issues, and accurate reporting, while also assisting with inventory control, and staff support to maintain seamless daily operations within the B&F Division.

Job Key Responsibilities

• Support administrative functions such as but not limited to preparing departmental reports, maintaining records, and organizing schedules
• Reconciliation of daily invoicing.
• Review, printing and distribution of Group Resumes and BEO’s
• Full control of all matters related to Birch Street (BSS)
• Purchase request and order
• Payments for all 3rd party contractors in a timely manner (Ie: Cleaning, Courier, Laundry, Security, Decorations, Outsource Labor Services, etc)
• Track and manage inventory of multiple department’s supplies, amenities, and stock to avoid shortages or overstocking.
• Liaise with Engineering to report and follow up on defects, equipment cleanliness and maintenance and general breakages for repair
• Support Department with updates on compliance with brand and service standards, including and changes.
• Support training and onboarding of talent by assisting with documentation and orientation processes.
• Consistently find ways to streamline processes for better experiences for both talents and guests.

Competencies

1. Communication Skills

• Clear and professional verbal and written communication.
• Ability to relay information between departments effectively.

2. Organizational Skills

• Strong time management and ability to prioritize tasks.
• Maintaining records, reports, and daily operational checklists with accuracy.
• Multitasking in a fast-paced environment.

1. 3. Attention to Detail
2. 7. Confidentiality & Professionalism

• Spotting discrepancies in reports or operational processes.

4. Problem-Solving Ability

• Quickly identifying issues and coordinating solutions.

5. Interpersonal Skills

• Building strong working relationships with Welcome, Style, Spa and other departments.
• Collaborative team player with a helpful, service-oriented attitude.

6. Technical Proficiency

• Familiarity with hotel Property Management Systems (e.g., OPERA, GXP).
• Comfort with MS Office (Excel, Word, Outlook) for reporting and communication.
• Handling sensitive operational information discreetly.
• Maintaining a polished and professional demeanor at all times.

Experience

• 1–2 years of experience in hotel operations
• Prior experience in coordinating administrative tasks or support roles within hospitality is highly desirable.
• Demonstrated experience in handling guest requests and communication.
• Proven ability to work in a fast-paced, guest-focused environment while managing multiple priorities.
• Experience working with Microsoft Office tools (Excel, Word, Outlook) for documentation, reporting, and scheduling.

Benefits

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great Places to Work’ certified

Mi Recognition

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Mi Careers Social Media Accounts

Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram

Cta To Learn More

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

Diversity And Inclusion Statement

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws