Program Manager Data Governance

As an Individual Contributor, this role is responsible for the design, implementation, and continuous improvement of the enterprise-wide data governance program. It supports the strategy and drives execution of data governance initiatives, ensuring alignment with organizational goals, regulatory requirements, and industry best practices. This role partners with executive leadership, business units, and technology teams to foster a culture of data stewardship, risk management, and innovation.

• Program Strategy: Develops and executes the enterprise Data Governance program roadmap. Sets strategic direction, priorities, and success metrics for data governance initiatives. Champions data governance across all business units.
• Policy & Standards Oversight: Implements and refines data governance policies, standards, and procedures. Ensures alignment with regulatory requirements (e.g., GLBA, FFIEC, GDPR/CCPA) and organizational objectives.
• Data Quality & Risk Management: Directs enterprise-wide data quality management, including validation, monitoring, and remediation processes. Leads risk assessments, supports audits, and oversees resolution of data-related issues.
• Metadata & Information Architecture: Leads and implements the development and maintenance of comprehensive data catalogs, classification schemas, and metadata management frameworks.
• Program Reporting & Analytics: Designs and delivers dashboards and reports that provide visibility into data governance performance, compliance, and risk. Ensures reporting is actionable and supports strategic decision-making.
• Stakeholder Engagement & Communication: Serves as the primary liaison to data owners, stewards, and custodians. Communicates program’s progress, risks, and opportunities. Facilitates cross-functional collaboration to ensure consistent data practices and accountability.
• Training, Change Management & Culture Building: Leads training, awareness campaigns, and change management initiatives to promote a culture of data responsibility and stewardship.
• Technology Enablement & Innovation: Partners with IT and business leaders to evaluate, select, and implement data governance tools and platforms. Drives adoption of innovative solutions to enhance data governance capabilities.
• Performs other responsibilities and duties as assigned.
• Bachelor’s degree in information management, business, finance, or related field; advanced degree or certifications (e.g., CDMP, CIPP, CISA, PMP) preferred.
• Minimum 7 years of experience in data governance, data management, or compliance, with at least 3 years in a program or project management role within the financial services industry.
• Demonstrated experience leading enterprise-wide data governance programs and cross-functional teams.
• Strong understanding of banking regulations, data privacy laws, and risk management frameworks.
• Expertise with data visualization and reporting tools (e.g., Power BI, Tableau, Looker).
• Deep knowledge of data architecture, analytics, and regulatory environments.
• Exceptional communication, leadership, and stakeholder management skills, with the ability to influence at all levels of the organization.
• Experience managing budgets, resources, and vendor relationships.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii.  We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans.  For Bank of Hawaii's full EEO statement, please visit  https://www.boh.com/careers.