Senior Associate, Closing Support, Consumer Direct APAC

Job Functions And Responsibilities

• Conducts a thorough review of client loan files for accuracy and completeness.
• Systematic input and updating of loan information into Encompass application.
• Document loan status changes in Encompass through comments
• Review the closing documents and complete the funding steps
• Facilitates document retrieval from the required teams in case if it is not available
• Communicate loan progress and outstanding requirements to clients via timely phone calls

Note – Training will be conducted from office until certification is completed. (Period – 60 to 90 days)

Education / Experience

• Should be a graduate.
• Understanding of the Mortgage Servicing Industry.
• Effective communication and analytical skills required.
• Proficient in MS Office (Excel, Word and PowerPoint).
• No documented disciplinary action in the past 12 months.
• Should have an Appraisal rating of “Effective Performance” or above in the last completed performance cycle.
• Should have completed 9 months in the current role.