HVAC Service Technician

Description

Tired of working in a job that doesn’t appreciate your skills?

Ready to join a team that values hard work and dedication?

Looking for a place where your passion for service truly shines?

Excited about upgrading HVAC systems for happy homeowners?

Who We Are

Join us at Moore Mechanical, a growing network of home service companies dedicated to providing top-notch HVAC, plumbing, and water purification services throughout California. We pride ourselves on our customer service and commitment to excellence, integrity, and satisfaction. Our experienced technicians receive continual training to stay ahead of the latest technology, ensuring outstanding service every time.

What You’Ll Be Doing

• Conduct thorough system inspections to diagnose issues and provide accurate, solution-based recommendations.
• Proactively generate leads for equipment replacement and partner with our Home Comfort Sales Advisors to offer customers the best possible options for aging or inefficient systems.
• Identify and sell large-ticket repairs when appropriate to extend system life.
• Leverage AI tools to analyze customer interactions and sharpen your sales and communication techniques.
• Build rapport with customers, earning their trust as a reliable expert in home comfort.
• Clearly explain the health, function, and lifespan of HVAC systems to help customers make informed decisions.
• Deliver a 5-star experience with every appointment—your professionalism matters.
• Maintain communication with the office team and follow a structured daily schedule.
• Ensure all work is completed safely, efficiently, and in compliance with policies and procedures.
• Keep your work vehicle clean, inside and out, and report maintenance needs promptly.

Requirements

What We’re Looking For

• Proven experience as an HVAC technician or similar role.
• Three plus years of experience servicing residential and commercial HVAC systems.
• Skilled at every aspect of diagnostics, repairs, and servicing of HVAC systems
• Mechanical aptitude
• EPA & NATE certified strongly preferred.
• Experience servicing Lennox & Carrier equipment a plus.
• Ability to take and follow directions from management and can work independently.
• Strong problem solving and critical thinking skills.
• Excellent communication and customer service skills
• Strong attention to detail.
• Ability to perform physically demanding work on a regular basis.
• Ability to lift, carry, and maneuver a minimum of 75 pounds.
• Successfully pass background check and have a valid CA driver's license with an acceptable driving record pursuant to company standards.
• Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
• Ability to work at heights and in confined spaces including on ladders and/or roofs medium to high heights.
• Must be able to work in the outside elements of heat and cold.
• You’re coachable, open to learning, and eager to grow your technical and sales skills.

Why Join Us

The CastleWorks family is a growing network of home service companies providing water heater and plumbing services as well as, air conditioning, heating, and water purification services throughout California.

Our team of experienced technicians undergoes continual training and education, ensuring they are up-to-date on the latest technology and techniques to best serve our customers. We take pride in our customer service, always going above and beyond to make sure our clients are completely satisfied with their service. When you choose CastleWorks, you can trust that you are choosing a company that is committed to excellence, integrity, and customer satisfaction.

Our Family Of Businesses Includes:

• CastleWorks Water Heaters
• Moore Mechanical
• Tassio Temperature Control
• Thousand Oaks Plumbing

At Moore Mechanical, we offer competitive pay ($27-$33/hr., depending on experience) health, vision, and dental insurance, a 401k with company match, paid time off, and employee discounts. You’ll also enjoy appreciation events and a supportive team environment where your skills and passion for service make a real difference.

Ready to take your career to the next level? Apply now and become a part of the CastleWorks family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.