Internship – Merchandise Operations Leadership (Summer 2026)

Universal Destinations & Experiences Internship Program:

• Applications Close: October 3rd, 2025, at 11:55PM ET. Submit your application as soon as possible – don’t delay!
• Summer 2026 Program Dates:  Approximately June 2026 – August 2026.

Job Summary:

Equip intern to be fully versed in all aspects of introductory leadership within the Merchandise Department. You’ll achieve this primarily through hands-on exposure to all core operational aspects of running a sales floor and engaging a team in the participant’s home venue. In addition, shadow strategic partners across the resort, experience a diverse array of venues within the department and actively participate in leadership training with the home-venue management team.

Major Responsibilities:

• Learns business and all responsibilities of the Sales Associate and Stocker role within Merchandise.
• Masters cash handling, drives sales floor operations, and engages & leads a team through comprehensive and hands-on training.
• Maintains and follows a full calendar of events including meet and greets, development classes, program events and venue shadows.
• Gains familiarity with all systems utilized by the department and grasp broad policy and procedure within Merchandise.
• Prepares summarized program experiences and learnings to report to mentor weekly.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
• Performs other duties as assigned.

Minimum Qualifications:

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
• Minimum cumulative 2.8 GPA is required. 
• A transcript is required upon application.

Preferred Skills & Knowledge:

• Preferred majors include: Business Management, Hospitality Management, or similar.
• Previous leadership experience through on-the-job experience, coursework, or education organizations preferred.

Please Note The Following:

• This internship will be an in-person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than August 2026.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. 

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