AV/VC Onsite Support Technician

How You Will Make An Impact:

• Provide white-glove audio visual event support for executive level events
• Create supporting documentation
• Remediate live event issues Additional duties as needed
• Troubleshooting and maintenance of event spaces, conference rooms, and specialized event spaces.
• Coordination and scheduling of events, meetings, summits, etc.
• Additional duties as needed

What You Will Need To Succeed:

• HS Diploma or GED 2+ years relevant work experience in corporate live events, conference center operation, or other A/V support for executive level clientele
• Bachelor's degree from an accredited institution
• Demonstrated success in event coordination and project coordination
• IT knowledge of Android, Chrome, iOS, Mac, Windows, and Linux operating systems
• Excellent understanding of signal flow in both audio and video installations with the ability to provide advanced troubleshooting
• Ability to keep a flexible schedule to accommodate some night/weekend events
• A career path that demonstrates increasing levels of responsibility and proven success delivering measurable results
• Experience working in a fast-paced and highly cross-functional organization
• Proficiency with helpdesk support ticket management software and with Google Workspace (Docs, Sheets, Slides, Calendar, etc.)
• Understanding of networking as it pertains to A/V or venue deployments, including WiFi, VLANs, ISPs, etc
• Familiarity with A/V events production and post-production systems and workflows

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