Investment Systems Analyst

Investment Systems Analyst

• Department: Applications
• Employment Type: Full Time
• Location: London

Description

Part of the COO group, the Applications department is responsible for managing all front and back-office business applications.  The Investment Systems Analyst is a senior member of the department whose main function is to support and manage key systems such as eXBo, eXimius, FactSet, Bloomberg, Fidessa, and Iress.

Key Responsibilities

• Provide hands-on support for investment systems users across the firm.
• Resolve incidents, system outages, and day-to-day functional issues efficiently.
• Administer and configure platforms such as eXBo, eXimius, Fidessa as required.
• Monitor data flows and ensure system integrity across interconnected applications.
• Build strong relationships with third-party vendors and service providers.
• Drive accountability for issue resolution, product enhancements, and service levels.
• Collaborate with stakeholders to understand evolving business needs.
• Assess new technologies or functionality and guide adoption plans.
• Represent the firm in vendor product working groups and advisory boards.
• Lead or support system upgrades, enhancements, and integration projects.
• Coordinate testing, rollout, and post-implementation reviews.
• Maintain system documentation, configuration records, and support guides.
• Promote consistent standards for change management and configuration control.
• Mentor, and act as an escalation point for more junior team members.

Skills, Knowledge And Expertise

Essential:             

• Well organised, confident, proactive, and approachable.
• Desire to learn and develop,
• Excellent written and verbal communications skills.
• Ability to maintain required standards when working under pressure.
• Good attention to detail and ability to work with minimal supervision.
• A reliable individual who works well within a team environment.
• Minimum Grade C Maths and English GCSE
• A-Level or equivalent
• Bachelor’s degree in a relevant field
• Professional certifications e.g. CISI, ITIL, BCS etc.
• Experience supporting order management, portfolio management, and execution management systems.
• Experience support market data applications.
• Experience managing vendor relationships.
• Experience in a customer/client facing or end user support role.                 
• Experience working in Financial Services.
• Knowledge of Investment Management, Investment Operations, Dealing, and Compliance functions.
• Knowledge of FIX protocol.

Advantageous: