Business Analyst (L2)

Company Description

BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open-source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 80% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com.

Job Description

Bridge business needs and technology solutions by gathering requirements, documenting processes, and ensuring solutions align with organizational goals. Facilitate workshops and create comprehensive documentation. 

Responsibilities:

• Engage with business stakeholders to gather, validate and prioritize requirements. 
• Document current and future-state processes, workflows and use cases. 
• Translate business requirements into functional and non-functional specifications. 
• Facilitate workshops, interviews and requirement elicitation sessions. 
• Collaborate with developers, QA and operations to ensure successful delivery. 
• Support UAT and validate solutions against business needs. 
• Maintain a backlog of requirements and user stories in tools such as Jira. 
• Ensure traceability of requirements through the delivery lifecycle. 
• Identify risks and dependencies tied to requirements and propose mitigations. 
• Support change management and user adoption for new systems. 

Qualifications

• Bachelor’s Degree in Business, IT or related field. 
• 3+ years’ experience as a Business Analyst in IT projects. 
• Strong skills in requirements elicitation, documentation and analysis. 
• Knowledge of Agile and Waterfall methodologies. 
• Hands-on experience with BA tools such as Jira, Confluence, Visio or Lucidchart. 
• Excellent communication, facilitation and stakeholder management skills.