Ciudad de México | Regional Ocean Pricing Coordinator

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Summary Description:

The Regional Ocean Pricing Coordinator is responsible for developing, maintaining, and optimizing ocean freight pricing strategies across designated trade lanes within a specific region. This role involves close collaboration with commercial, procurement, and operations teams to ensure competitive and profitable pricing structures that align with market trends and customer needs. The coordinator monitors carrier contracts, negotiates rates, analyzes cost structures, and supports strategic initiatives to enhance margin performance and service offerings. Strong analytical skills, market awareness, and cross-functional communication are key to success in this role.

Key Responsibilities:

Expeditors Core Competencies

Exceptional Customer Service

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. 

          This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

Job Execution

Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations. 

Reliability

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.               

Collaboration

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Communication

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.  Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

Culture

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.  

Personal Growth and Development

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Main Responsibilities:

• Procurement of contract rates for Global FCL and LCL tenders
• Management of Global FCL and LCL tenders alongside Product Managers and Commercial team to set strategies and increase market share and purchasing power as a Region
• Keep close and healthy relationships with Ocean Carriers and Coloaders by attending regular calls and monthly meetings
• Provide CHQ and the network with any market information, changes in services (routes) confirmed by carriers as well as market rates fluctuation and special conditions, and port and terminal status updates.
• Carry out with Ocean Carriers and Coloaders aligned rate negotiations (spot or fixed) and being consistent with our Corporate policies, terms and conditions
• Follow-up space allocation with each carrier for volume development (FAK vs NAC, power lanes, best deals)
• Maintain and manage contracts in SharePoint Ocean Contract page
• Support the offices of the Region with local pricing in case of being required for absences.

Global Tenders:

• Attend internal calls with Product Managers and Commercial team to establish pricing and procurement strategy. Be sure to share relevant information to the tender in hand, shared by another regional ocean teams.
• Manage and keep records of whole procurement process with Ocean Carriers for Global FCL and LCL tenders
• Respond RFQs sent from Global Pricing and/or other regional ocean teams before the due date and completely filled in then upload them to Bid Tool or SharePoint, as instructed
• If awarded, request register of the net rate and special conditions with the carrier and transition to the Product Managers Follow-up and keep statistics of the results of RFQs in which we have participated

Procurement Management:

• Update of the rates notifications in SharePoint
• Contract registry and update (SVCONT screen)
• Publish surcharge update or implementation, such as: General Rate Increase (GRI), Peak Season Surcharge (PSS), etc., whenever necessary
• Preparation and distribution of the rates trend and market update for import and export

Rfq/Tender Management:

• Coordinate and manage the end-to-end process of global ocean RFQs, including data collection, rate analysis, and submission.

Pricing Strategy & Execution:

• Develop and maintain pricing models to support strategic decision-making. Ensure pricing proposals align with company objectives and market conditions.

Carrier Engagement:

• Liaise with ocean carriers to negotiate rates, gather pricing intelligence, and maintain strong relationships.

Data Analysis & Reporting:

• Analyze historical pricing data, market trends, and competitor benchmarks to support pricing decisions. Prepare reports and dashboards for internal stakeholders.

Cross-Functional Collaboration:

• Work closely with sales, operations, and procurement teams to align pricing strategies with customer needs and operational capabilities.

Compliance & Documentation:

• Ensure all pricing activities comply with internal policies and external regulations. Maintain accurate documentation of RFQ submissions and pricing records

Kpi’S:

• Increase year-over-year win ratio in FCL
• Increase year-over-year win ratio in LCL
• Respond to RFQs received before the due date

Qualifications

Knowledge, Skills And Behaviours :

Knowledge:

• Expeditors company policies and procedures knowledge
• A good understanding of Expeditors’ products, services and systems
• Strong market and competition knowledge
• Strong geographical knowledge
• Familiarity with global trade lanes and carrier networks is a plus

Skills:

• Effective interpersonal skills, including proven abilities to listen, comprehend, analytical, effectively communicate clearly and concisely to obtain positive results.
• Advanced Microsoft Office skills (Excel, Word, SharePoint, Power Bi, Tableau, etc.).
• Excellent oral and written communication skills.
• A proven history of providing exceptional customer service at all levels.
• Excellent organizational skills, time management skills in addition to professional manners
• Proven high negotiation skills
• Ability to manage multiple projects and meet tight deadlines

Behaviours:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Committed to deliver effective performance under pressure and demanding situations

Training And Qualifications :

Training Requirements:

• Meet company standards of 52 hours training per year, including as needed management/leadership training

Education And Experience:

• Bachelor’s degree in Business, Supply Chain, Logistics, International Relations, or related field
• Experience working in the freight forwarding or NVOCC business
• +5 years of experience in Ocean (FCL and LCL) product
• Related experience and/or training in Ocean FCL and LCL procurement and pricing
• Ocean FCL and LCL operational background
• Excellent English written and verbal communication skills
• Good knowledge of air freight market and logistics/supply chain industry
• Strong customer knowledge on RFQs, pricing and contractual management

Additional Information

Expeditors ofrece excelentes beneficios

• Sueldo competitivo
• Prestaciones superiores a la ley
• Seguro de vida
• Seguro de gastos médicos mayores
• Plan de compra de acciones para empleados
• Programa de Capacitación y Desarrollo de Personal

Expeditors offers excellent benefits

• Competitive salary
• Features above the law
• Life insurance
• Insurance of major medical expenses
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.