Licensed Veterinary Technician / Office Manager

Company Description

At Inwood Animal Clinic, we specialize in quality veterinary care for pets of all ages. We are available to address any potential issues, so our patients will enjoy a lifetime of great health! Our goal is to deliver top-quality care for every animal that walks through our doors. We've been serving New York City since 2008. We're conveniently located on Broadway between Academy Street and 204th Street.

Our Hours Of Operation Are:

• Monday: 9:00 am - 6:00 pm
• Tuesday: 9:00 am - 8:00 pm
• Wednesday & Thursday: 8:00 am - 6:00 pm
• Friday: 9:00 am - 7:00 pm
• Saturday: 9:00 am - 3:00 pm
• Sunday: 10:00 am - 6:00 pm

To learn more about us, click here: Inwood Animal Clinic

Job Description

Job Description:

This is a working supervisory position responsible for the leadership of the technician medical team and overseeing office management. In addition to general Veterinary Technician responsibilities, duties include, but are not limited to:

• Preparing employee work schedules, managing the office staff, and finding coverage where needed.
• Maintaining inventory control, including controlled drugs, by monitoring product quantities, qualities, and price points. This includes equipment and dealing with returns. Reviewing best prices for all products purchased.
• Providing direction for efficient workflow.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
• Working well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Resolving informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Requires skill in obtaining information from owners to complete records, in giving instructions for scheduling appointments and therapeutic activities and in relaying the practitioners’ orders concerning animal care and treatment.
• Make informal recommendations to the veterinary regional manager concerning such personnel matters as staffing needs, advancement, re-assignments, hours of work or other status changes affecting the receptionists.
• Perform other duties as assigned.

Qualifications

We’Re Looking For:

• An experienced Licensed Veterinary Technician with an active license required, 8+ year professional experience required.
• Some previous management and / or customer service experience required.
• Experience and proficiency in anesthesia administration and surgical monitoring required.
• Consistent punctuality and reliability in adherence to scheduled shifts.
• Availability to work some weekends.
• Strong client service skills including answering telephone calls in a polite and professional manner.
• Comprehensive knowledge of veterinary procedures, preventative care, and hospital operations.
• Expertise in safe and low-stress animal restraint techniques.
• Proficiency in various sample collection methods, including blood, urine, fecal, and skin specimens.
• Experience in radiographic positioning and image capture, with additional skills in dental radiography being a plus.
• Commitment to professional ethics and continuous learning.
• Ability to work in a fast-paced environment with exposure to animal-related hazards.
• A VTS in Anesthesia and Analgesia or a Surgical VTS would be preferred, but is not required

The ideal candidate will possess a combination of technical expertise and unwavering commitment to animal welfare in a dynamic veterinary setting.

Additional Information

Pay Range: Starting between $30 - $40/hr, negotiable depending on experience level.

We Offer Our Staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) 

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/