Service Secretary - Cadillac of Las Vegas

Company Description

At Cadillac of Las Vegas, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Salary: $15-$17/hr based on experience

Job Description

Duties And Responsibilities:

• Respond to internet inquiries with courtesy, accuracy, and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate Appointments.

• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Qualifications:
• Excellent verbal and written communication skills.
• Background in managing and working with rental fleet vehicles is preferred.

Qualifications

• High school diploma or the equivalent.
• Ability to read and comprehend instructions and information.
• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• ASE certification preferred.
• Sales experience preferred.
• Professional personal appearance.
• Excellent oral and written communication skills.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career.   From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's eas

Additional Information

All your information will be kept confidential according to EEO guidelines.

(The Service Secretary position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $15.00 and $17.00. /hr.)