Product Account Coordinator

Company Description

About Us

At Captura Hall, we specialize in crafting impactful communication strategies that help brands build clarity, trust, and resonance with their audiences. Based in Miami, we’re a dynamic and forward-thinking team focused on driving results through compelling messaging, internal alignment, and effective stakeholder communication. Whether it's through written content, strategic presentations, or internal initiatives, our work helps organizations communicate with purpose and power.

Job Description

Job Description

Captura Hall is seeking a detail-oriented and proactive Product Account Coordinator to support our growing portfolio of client accounts. In this role, you will work closely with internal teams and external stakeholders to ensure accurate product handling, timely delivery, and consistent customer satisfaction. The ideal candidate is highly organized, communicates effectively, and thrives in a fast-paced, client-facing environment.

Responsibilities

• Serve as the main point of contact between clients and internal departments
• Coordinate product orders, inventory tracking, and logistics timelines
• Assist in the development and execution of account strategies
• Maintain accurate records of client interactions and transactions
• Monitor KPIs, prepare account performance reports, and recommend improvements
• Collaborate with the sales, product, and operations teams to ensure client needs are met
• Troubleshoot and resolve any product-related issues with urgency and professionalism

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 1–3 years of experience in account coordination, customer service, or product management
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficient in Microsoft Office Suite; experience with CRM software is a plus
• Ability to manage competing priorities and meet deadlines
• Positive attitude and a strong sense of responsibility
• Competitive salary: $58,000 – $64,000 annually

Additional Information

Benefits

• Opportunities for professional growth and internal advancement
• Supportive and collaborative team environment
• On-the-job training and development programs
• Health, dental, and vision insurance options
• Paid time off and holidays