Client Service Associate

Company Description

About Us – Property Soar

At Property Soar, we believe real estate should be as dynamic and ambitious as the people behind it. Based in Austin, TX, we specialize in property management and real estate development, helping individuals and organizations soar to new heights through strategic investments and personalized service. Our commitment to excellence, collaboration, and innovation drives us to deliver premium results while fostering growth within our team. Join us in shaping the future of property solutions.

Job Description

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our dynamic team. This role is ideal for someone who excels at building professional relationships, resolving client inquiries, and maintaining a high standard of service. As a Client Service Associate, you will be the frontline representative of Property Soar, ensuring each client feels valued and supported throughout their journey with us.

Responsibilities

• Serve as the primary point of contact for client inquiries and concerns.
• Deliver timely, accurate, and professional responses via phone, email, and in person.
• Coordinate appointments, follow-ups, and documentation related to property services.
• Collaborate with internal departments to ensure client satisfaction.
• Maintain detailed records of client interactions using company CRM systems.
• Provide administrative support for property transactions and client onboarding.
• Monitor client feedback and contribute to continuous service improvement.

Qualifications

Qualifications

• Proven experience in a customer service, real estate, or administrative support role.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office and CRM platforms.
• High attention to detail and a problem-solving mindset.
• Ability to work independently and as part of a team.
• Associate's or Bachelor's degree preferred, but not required.

Additional Information

Benefits

• Competitive salary between $56,000 and $61,000 annually.
• Professional growth opportunities and internal advancement.
• Collaborative work environment with structured support.
• Skills development and training programs.
• Paid time off and health benefits package.