Part- Time Stylist (Emirati National)

An Emarati- Part Time Stylist is an ambassador of the Maison, in charge of welcoming every guest. She is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

A Client Relationship Owner

• Delivers exceptional Customer Service and Takes pride in Developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information
• Knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles

An Omnichannel Business Partner

• Has at heart to offer excellent customer service and delivers strong business performance
• Uses all omnichannel services available to grow sales
• Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them
• Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO
• Consistently works to achieve given sales, KPIs and CRM targets
• Is aware of local trading environment and competitors’ activities

An Operations Excellence Supporter

• Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
• Proactively informs SM/ASM of any structural repair needed in store to ensure a luxurious environment at all time
• Implements all guidelines related to store and BOH management and participates in inventories
• Supports after sales clients and follows up to ensure impeccable after sales service
• Complies with established Richemont policies and standards