Quality Specialist II

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Under minimal supervision, the Quality Assurance Specialist II will ensure systems and processes are in a state of compliance with regard to internal, regulatory, and industry standards. He/she will promote a culture of quality for the Company. Candidates in this position will routinely report on the performance of the Quality System to senior leadership. Additionally, candidates will identify CAPAs, NCMRs, Change Controls, Process Improvements, and execute Root Cause Analysis.  Candidates will participate in both internal (annual, for cause, etc.) and external (client, regulatory agencies, accreditation bodies, etc.) audits. Candidates will maintain the Controlled Document System and all associated tasks necessary to keep this system functional, current, and compliant.

Essential Duties/Responsibilities:

• Participate in all aspects of Quality Assurance to ensure sterilization activities are performed in compliance with both internal procedures and external cGXP/ISO requirements.
• Participate in the internal auditing program to ensure the established techniques are followed and understood.
• Participate in the planning, preparation, and hosting of customer, regulatory, and accreditation audits; respond to audit reports and implement resolution of audit findings; complete Supplier assessment evaluations.
• Maintain and control site-specific procedures including Standard Operating Procedures, Protocols, Forms, NCMRs, CAPAs, Deviations, Complaints/Inquiries, Change Orders, quality data sheets/records, calibration records, training records and logs.
• Manage and control the Document System in compliance with the FDA regulations, ISO 13485:2016 guidelines, and company policies.
• Review Work Order forms.
• Audit various reports prior to issuance (e.g. validation reports, audit reports, etc.).  Serve as site contact for quality inquiries on reports and related documentation.
• Create, revise, review, and approve newly written documents and document revisions.
• Work with Operations Management to maintain the training program and ensure that operations personnel have completed all necessary training requirements.
• Train site personnel in GXP/ISO procedures, practices, and guidelines.
• Maintain Customer validation report logs and requalification due dates
• Initiate and process DCOs, NCMRs and CAPAs and participate in related investigations and document findings with data
• Assist management in preparing for the Management Review process.
• Assist management in ensuring all licenses remain current (e.g. ISO, FDA, City, etc.)
• Collect, track, and analyze quality metrics (OOS, NCMRs, CAPAs, complaints, etc.) and train laboratory personnel, as needed to help reduce quality events.
• Monitor laboratory compliance with respect to lab cleanliness, training records, and other ISO/GMP-related items, as needed to help minimize laboratory errors and audit findings.
• Assist senior leadership in maintaining the list of approved suppliers and subcontractors.
• Exist as a backup for other Quality Assurance personnel.
• Other duties as assigned by departmental management.

Qualifications

Education:

• Bachelor’s degree in chemistry, biological science, or other related life science field.

Experience:

• 1-3 years of laboratory quality assurance experience.
• Must have experience working in a GMP facility.
• ISO 13485:2016 accredited lab experience preferred.
• Moderate understanding of sterilization processes and procedures

Capabilities:

• Must be a detail-oriented, self-initiating individual with strong interpersonal written and oral communication skills.
• Strong organizational skills, and ability to multitask in a dynamic, fast-paced environment.
• Displays sound judgment and ambition; is quality focused; displays good communication skills; good implementation and follow-up skills.
• Hands-on experience with CAPA, NCMR, change control, and validation documentation (IQ/OQ/PQ).
• Strong problem-solving skills, including root cause analysis using formal RCA tools such as Ishikawa and 5Ys.

Additional Information

Position is full-time, Monday - Friday, 7:30am - 4:00pm.  Candidates currently living within a commutable distance of San Jose, CA are encouraged to apply.

The pay rate of this role is $28.00/hr

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.