Senior HR Operations Expert / HR Business Partner

We are seeking a dynamic and experienced HR professional to join our team as a Senior HR Operations & Business Partner for the LATAM region. This hybrid role combines strategic business partnering with operational HR excellence, supporting both local and global initiatives across the employee lifecycle.You will act as a trusted advisor to senior business leaders in Latin America, while also ensuring smooth and compliant HR operations in collaboration with global HR teams and external partners.

Your Responsibilities:

Strategic HR Business Partnering
• Partner with senior leadership across LATAM to align HR strategies with business goals.
• Champion a culture of excellence, engagement, and performance.
• Act as a Career Success Manager, supporting employees in their career growth and development, helping them navigate opportunities, build capabilities, and achieve long-term success.
• Provide expert guidance on employee relations, compensation, performance management, and organizational development.
• Collaborate with global HR to implement and localize core processes, policies, and standards.
HR Operations Excellence
• Manage the full employee lifecycle: contract creation, preboarding, onboarding, development, and offboarding.
• Prepare and maintain internal documentation including contracts, annexes, employment certificates, and reports.
• Ensure accurate and compliant digital and paper employee records in line with local and global standards.
• Coordinate with external vendors (payroll, legal, benefits, tax authorities) to ensure seamless HR service delivery.
• Support HRIS data integrity and process optimization in systems like LeverX and HiBob.

Your Skills And Experience:

• Degree in Human Resources, Psychology, Public Administration or Economics or equivalent working experience
• Proven experience in both HR operations and strategic HR business partnering.
• Strong understanding of LATAM labor laws and cultural nuances.
• Passion for employee development and career enablement.
• Outstanding interpersonal and communication skills in English and Spanish, both verbal and written
• Natural curiosity, readiness to learn and customer-service mindset
• High integrity to safeguard compliance standards and company values  
• Ability to manage multiple, complex issues, think on your feet and prioritize projects
• Attention to detail, pragmatic approach and strong problem-solving skills
• Experience in a consulting environment is an asset
• Excellent Office 365 skills; previous experience with an HRIS is an asset

Our Promise:

• Environment of open communication, trust and regular feedback 
• International company culture and minimal hierarchical structure 
• Opportunities to learn and develop your expertise 
• Partnership culture with a strong entrepreneurial spirit and opportunity for partnership/co-ownership  
• Competitive remuneration package (salary, bonus, social benefits, etc.) 
• Flexible working hours and hybrid working model 

At Westernacher, we believe in enabling our people and business through humane, responsive, and non-bureaucratic HR practices. You’ll be part of a global HR team that values innovation, integrity, and collaboration.

This is WE: 
Committed to innovation, since 1969 Westernacher Consulting has operated worldwide, with more than 1200 consultants in Europe, Asia, and the Americas.Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently, and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused, and results-oriented. Westernacher is a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Life@Westernacher#LI-AV1