Events Coordinator - Operations

Company Description

Better Begins Here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.

The Role

Crown Sydney delivers one of Australia’s most prestigious event portfolios, producing approximately 450 events annually across a collection of premium venues within our iconic hotel. These span corporate, social, and internal functions, all executed to the highest standard by a dedicated and experienced team.

We are seeking a highly organised and service-focused Events Coordinator, Operations to join this amazing department. This full-time role offers an excellent opportunity to build a career in luxury event, providing key administrative and operational support to ensure seamless event delivery. This is the perfect opportunity for someone wishing to use their event operations experience in a predominantly office role or grow their event career.

Key responsibilities will include, but are not limited to:

• Managing the Operations Event Roster inclusive of schedules for agency staff
• Manage daily event reporting and BEO (Banquet Event Order) meetings
• Support the sales and planning teams with signage and floor plan logistics
• Consult with internal departments and external suppliers to ensure seamless event execution
• Assist with cloakroom operations, host desk duties, and room resets as required
• Maintain accurate documentation, reports, and financial records
• Provide exceptional service to both internal and external stakeholders
• Undertake ad hoc administrative and operational duties as required
• Ensure compliance with Crown’s operational standards, OH&S, and safety protocols

About You

• Understanding of event logistics and venue capabilities
• Proven experience in a customer service or administrative role, ideally within a 5-star or premium hospitality environment
• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office; experience with Delphi, Opera, or Micros is advantageous
• A collaborative mindset and willingness to support operational tasks
• A proactive approach to problem-solving and continuous improvement
• Relevant educational background – desirable
• Be flexible with working hours as required

What we offer you

• Full-time opportunity with strong potential for career growth in the events industry
• Join a world-class team in a venue renowned for luxury and excellence
• Collaborate with an award-winning leader in hospitality
• Enjoy a supportive and inclusive workplace culture
• Hybrid work model – 1 day per week from home
• Complimentary meals provided at our on-site staff restaurant
• Generous discounts across Crown hotels and restaurants nationwide
• Access exclusive offers through our corporate partners in insurance, health and wellbeing, banking, finance, and parking

Additional Information

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.