Accounts Payable Coordinator

Essential Duties

• Customer Satisfaction
• Champions and advocates a customer service culture in the team to meet or preferably exceed customer expectations.
• Invoice Processing
• Ensures all allocated invoices/credits are accurately and efficiently processed into the AP system on a timely basis. This may be by manual and / or PAP or any other electronic means.
• •    Identify, investigate and resolve medium to complex invoice exceptions on a timely basis so as to meet AP KPIs
• •    Validates purchase order information relating to invoices and takes further action if necessary
• Query Resolution
• Delivers Accounts Payable services, information and assistance to customers by:
• •    Investigating and resolving medium to complex customer queries
• •    Performing supplier reconciliations when needed to assist with resolving identified problems
• •    Providing assistance to other Accounts Payable team members to resolve identified problems
• Aged Creditor Management
• Ensures the management of personal work lists to ensure that supplier accounts meet key target outcomes for aged vendor liability by:
• •    Proactively working with the business and suppliers in the timely resolution of match exceptions
• •    Ensures valid disputes are documented and communicated to relevant parties
• •    Escalates where necessary to AP team leader and works with AP team leader to ensure timely resolution of disputes/issues

Compliance
Identify invoices/credits received, which do not comply with relevant legislation and NZ Post parameters. Take corrective action to resolve non-compliance and work with business/suppliers to increase compliance.

• Risk Management
• Ensures that high levels of internal controls are maintained within Accounts Payable by:
• •    Ensuring that all relevant AP documentation is reviewed on a timely basis and kept up to date as a result of system or process changes
• Organisational Contribution
• Champions and advocates NZ Posts policies and processes by:
• •    Actively developing and maintaining strong working relationships with customers (internal and external)
• •    Coaching and challenging customer actions where appropriate and working to align them with NZ Posts standards

Qualifications

 •    A tertiary qualification in accounting, finance or equivalent qualifications required.
•    CPA qualification would be desirable.
•    At least 3 – 5 years experience in an accounts payable, purchasing, finance or administration role, preferably within in a large organisation which has a strong customer relationship component
•    Experience working with an integrated FMIS solution
•    In-depth knowledge and experience of Accounts Payable and Purchasing systems, processes and practices including working with these in an ERP system
•    Sound working knowledge of finance, accounting, and tax concepts, processes, procedures and legislative requirements
•    Knowledge of PeopleSoft financials would be highly desirable.