Social Media Manager

About Ogilvy

Memac Ogilvy is one of the leading creative networks in MENA, with a strong presence in KSA and across the GCC and North Africa. It is part of the formidable worldwide Ogilvy network. It’s the only truly integrated comms network – with beyond Brand & Advertising, a deep PR & Influence, Social Media Performance and Customer Engagement & Digital capability under 1 P&L and under single leadership. Memac Ogilvy is about Making Brands Matter. We deliver on this by combining expert and new capabilities for modern marketing solutions (we are not a traditional advertising agency anymore) with solid project management expertise for agile and effective delivery as well as through a passionate talent agenda.   

The agency is the most awarded Middle Eastern agency in Cannes as well as a big winner at the local award show Lynx. It counts around 600 staff members.   

What You’Ll Do:

• Run mid-size accounts, providing insights-driven strategies and strengthening client relationships. 
• Lead and manage a team, collaborating with cross-departmental teams (PR, Creative, Paid Social). 
• Take ownership of client relationships, creating and implementing social media strategies. 
• Identify and apply digital and social trends to client work, developing creative solutions. 
• Guide creative ideas and deliverables, ensuring they align with brand-specific strategies. 
• Lead client meetings, presenting work, insights, and aligning on overall strategy. 
• Drive effective social campaign conceptualization and presentation based on deep brand and customer understanding. 

Responsibilities:

• Support the development of social media strategy for clients by leveraging social listening, trends, and performance figures. 
• Demonstrate knowledge of analytical reporting, focusing on improving social content, platform, or performance, and explaining the "why." 
• Proactively identify and integrate trending topics, memes, or GIFs into client conversations. 
• Manage an extended team for projects, including planning, creative, and media teams. 
• Understand social media performance basics and work with the media planning team to ensure content meets KPIs. 
• Develop all monthly and quarterly reports, and benchmarking analysis, with support from a social media manager. 
• Develop briefing documents for always-on and campaign performance. 
• Oversee the Community Management (CM) team for clients and step into CM if required for support. 
• Manage client expectations effectively. 
• Plan and develop Social Media Campaigns (across digital channels, content, campaigns & connections) with various stakeholders. 
• Understand business KPIs, their effects, and how to set and achieve them. 
• Ensure timely and effective service delivery to clients. 
• Develop presentations for clients relative to project management/programme status. 
• Keep team(s) appropriately informed and involved in projects. 

What You’Ll Need:

• A Bachelor's degree with 4-5 years of experience working within the digital/social agency space. 
• Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies. 
• An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels. 
• A glass-half-full outlook that contributes to a strong company culture and healthy business. 
• Entrepreneurial spirit and passion for transforming clients' digital practices. 
• Ability to identify digital and social trends and apply them. 
• Demonstrated knowledge of analytical reporting and social listening. 
• Ability to manage teams and collaborate cross-departmentally. 
• Strong writing and editing skills.