Business Operations Associate

The Company

Cape was founded in early 2022 by Palantir and Anduril alums with deep expertise in privacy and national security. While running Palantir’s US national security business, our CEO became passionate about privacy and security on mobile devices. Our mission is to be a force for good in global wireless.

At Cape, we are not just another cellular service provider; we are the architects of a privacy-centric movement that starts with the devices in your pocket. We are building a cellular network that helps citizens, including those responsible for our nation’s security, regain control of their own data.

We believe that where we are, where we go, and whom we are with are among our most personal information and should be kept private. Privacy is not something you achieve by limiting yourself or by doing less, it is a set of features to be built so you can do more. We have raised money from Andreessen Horowitz and other top-tier VCs, and are excited to grow the team.

The Team

We are relentless builders, constantly pushing the boundaries of what's possible and bringing to life ideas that have never before existed. Innovation is at the core of everything we do. At Cape, we trust our team to deliver greatness and empower them to make a profound impact. As a member of our team, you will collaborate seamlessly with our diverse group of talented engineers and other team members, enjoying dynamic interactions with colleagues from across the organization.

The Role (Also The Mission)

We are looking to add a BizOps hire to up level our operational rigor. You will be a swiss-army knife across the company, (i) being turned to by leaders as an analytical powerhouse, (ii) designing, implementing, and managing critical business systems, and (iii) starting new functions to hand off to new leaders as we scale. The ideal candidate is a highly structured and analytical thinker who’s implemented large end to end projects. This role reports to our Head of Finance.

In This Role You Will:

• Metrics: Define and develop business-unit metrics and associated dashboards that quantify the health of our business. This may require you to implement and optimize the internal systems to track those metrics.
• End-to-End Problem Solving: Take on ambiguous business challenges, frame the problem, conduct rigorous analysis, and develop and implement data-driven solutions with stakeholders across the company.
• Cross-Functional Influence: Act as a force multiplier, building consensus and driving alignment with leaders across the company's product, engineering, sales, and operations teams without direct authority.
• Leadership Bench Building: Spend time embedded within a specific business unit or product team to understand their operations, identify gaps, and help cultivate the next generation of leaders.
• Special Projects: Take on ad-hoc projects from different company leaders that are critical to the company's success.

• Priority Projects:

• Automate how we track gov and enterprise deliveries + train teams on how to use that system
• Create an inventory forecasting and tracking system, as well as optimizing how much inventory we should carry at any given time
• Help uplevel our sales support, from enablement and systems training to CRM enrichment to automating key workflows in the sales process to making sure we’re pricing consistently across business units
• Improve analytics in consumer business without compromising privacy

Are you the candidate we are looking for? (Requirements for the role) You have:

• 3+ years of consulting, banking, investing, or BizOps / SalesOps experience
• Strong analytical aptitude. You intuitively think about problems in terms of numbers and data-models, and you are able to quickly execute analyses in Excel or SQL. We will test you on this.
• Meticulous organization skills, with a proven track record managing large projects end to end and owning recurring processes
• Structured and logical thinker with the ability to quickly get up to speed on new industries, products, and challenges.
• Self-driven and relentlessly proactive. You don’t need someone to tell you to “move”. You just move. We’d rather have to tell you to slow down than to speed up.
• Comfortable communicating broadly and having a lot of eyes on your work. This role can at-times require comms to large groups. This should excite you!

Compensation:

We offer competitive compensation that is geo-adjusted based on your location, along with meaningful equity so you share in the value you help create. Our benefits include:

• 401(K) Match

• 100% coverage of medical, dental, and vision premiums for you and your dependents
• 12 weeks paid parental leave (for all parents, no waiting period)

• Stipends For

• Unlimited Pto

• Family-Forming Needs

• Gender-Affirming Care

Our Culture

• We are builders, and we choose to spend our time building things that matter. Many of our people have backgrounds in Defense Tech as well as the defense and intelligence community. We build to win.
• We hire excellent people, give them outsized responsibility, and trust them to execute at a high level. Everyone here has a track record of solving hard problems throughout their careers.
• We believe that personal privacy and national security interests are not inherently at odds, and can be reconciled via strong technology.
• We believe that companies exist to build awesome things and take care of their people. Our benefits reflect that– top-tier health care, 401(k) matching, and a generous vacation policy (that we actually use).
• We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Achieving diversity across these categories will serve to make our company stronger and our product better.

How To Apply

Click the link below to apply.

We reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.